Clinic Office Assistant

Clinic Office Assistant

St. John's University

Salary: $21.50 - $25.00 Hourly

Job Type: Full-Time Staff

Job Number:

Location: Queens Campus, NY

Organization: St John's College

Closing: –

The Center for Psychological Services is the primary training site for the psychology graduate programs in Clinical and School Psychology n's University. The primary responsibilities of this position include overseeing the front‑desk operations of the Center’s fully functional mental health clinic. This role requires meticulous thought, organization, planning, problem solving, and attention to detail. The position requires multilingual applicants fluent in English and Spanish.

The clinical office assistant must provide courteous service to clients, student‑therapists, faculty, and University administrators and is responsible for efficient handling of front‑desk functions, including oversight of all undergraduate student workers who provide front‑desk support. Evening hours and schedule flexibility are required.

• Oversee the efficient running of front‑desk/Center functions
• Register clients at the time of appointment, collect fees, and issue receipts; notify therapists of client arrival
• Schedule and track all client appointments using Center electronic record system
• Process mailings of clinical information
• Distribute, track and monitor all testing kits
• Classify, index, and oversee the maintenance of client records
• Maintain office equipment
• Track accounts payable and accounts receivable as needed
• Maintain Center calendar and schedules
• Liaison with other University staff for the optimal functioning of the Center
• Oversee and troubleshoot physical plant concerns
• Monitor and replenish inventory of office supplies and Center needs
• Supervision of undergraduate student workers (depending on qualifications)
• Maintain standard operating procedures in compliance with Center, University, State and Federal regulations
• Other duties as assigned

• High school diploma or equivalent is required; associate’s degree is required
• 3 years+ experience in a medical/mental health office is necessary
• Knowledge of HIPAA practices required
• Excellent communication skills (written and verbal) in both English and Spanish
• Must be accurate, organized, and detail oriented
• Excellent problem solving and planning skills
• Discretion and tact in handling confidential information
• Proficient in Microsoft Excel, Word, and Outlook

St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.