Patient Services Coordinator

Opportunity Overview

• Schedule:
  
  Monday through Friday, 6:30 AM to 3:00 PM or 9:30 AM to 6:00 PM (shifts assigned based on practice need);
  Weekend rotation, 6:45 AM to 12:00 PM or 7:00 AM to 3:00 PM (shifts assigned based on practice need);
  Two holidays per year
• Compensation: $17.00 to $19.00 per hour (commensurate with experience)

• Interacting with patients; practicing effective, courteous communication
• Working the front desk
• Answering telephone and scheduling appointments
• Preparing charts; consistently ensuring appropriate forms are used
• Collecting patient payments due at the time of service; verifying accurate insurance information
• Good judgement and takes initiative
• Interpersonal skills: approachable, outgoing, and exhibit a professional disposition
• Passionate about providing excellent patient care
• Ability to work independently and as part of the team

• High School Degree, Associates or bachelor's preferred
• Strong verbal and reading skills
• Basic familiarity with computers and office devices
• Familiarity with computer applications (Microsoft Suite)
• Medical office experience is a plus, interest in reproductive medicine a must

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

US Fertility is proud to provide a competitive comprehensive benefits package designed to support team members across all employment types.

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance‑based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility discount program
• Employee wellness and recognition programs

• 401(k) with company match
• Performance‑based bonus opportunities
• Employee wellness and recognition programs

• 401(k) with company match
• Employee wellness and recognition programs

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.