Patient Access Associate (Full-time; Variable Hours) - Urgent Care Clinic Harrison Ave

What You’ll Do

• Greet and assist walk‑in patients and visitors with urgency and empathy.
• Manage high‑volume check‑ins, registrations, and patient flow.
• Accurately verify insurance, demographics, and required documentation.
• Coordinate with clinical teams to ensure patients are seen efficiently.
• Answer phones and assist with scheduling when needed.
• Explain financial responsibilities and collect payments appropriately.

• You thrive in a fast‑paced, unpredictable environment.
• You can multitask without losing attention to detail.
• You stay calm and professional—even when things get busy.
• You’re compassionate and can put patients at ease quickly.
• You’re a team player who communicates well with both patients and staff.

• Strong customer service and communication skills.
• High attention to detail and accuracy.
• Ability to adapt quickly and prioritize tasks in real time.

High School Diploma or GED (or equivalent experience).

In urgent care, patients don’t plan their visit—they rely on you to guide them through it. Your role sets the tone for their entire experience.

Variable Hours (United States of America)

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.