Assistant Registrar & SIS Process Improvement Lead

• Reporting to the Associate Registrar, the Deputy Registrar is a functional expert with thorough knowledge of business practice, academic policy, compliance matters and operational procedure in the Office of the University Registrar with specialization in student services and customer service for the departments functions.
• The Assistant Registrar is a proactive member of the managerial team, providing both oversight and support of day-to-day functions.
• The Assistant Registrar analyzes and configures high-priority and high-volume SIS processes that impact student records and continuously seeks improvements to the NYU students' experience.
• The Assistant Registrar is expected to leverage his/her functional SIS expertise to identify, recommend, and implement streamlined processes and improved services.

• Bachelor's Degree
• 5+ years relevant experience overseeing a large data processing operation, supervising staff, office operations, or an equivalent combination of education and experience.
• 4+ years in a college or university level Registrar’s office preferred.
• 2+ years experience with transcript, diploma, grade processing.
• 2+ years experience with VA, TAP, or National Student Clearinghouse reporting.
• Excellent written and verbal communication skills.
• Ability to interact with all levels of personnel.
• Exceptional attention to detail and accuracy.
• Demonstrated data management skills and related reporting capabilities.
• Ability to analyze and solve complex problems.
• Proficiency with computers, Microsoft Office, and student information systems.
• Strong organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment.
• Ability to consistently meet deadlines.
• Ability to demonstrate tact and diplomacy when in dealing with difficult issues and/or diverse organizations.
• Customer service orientation and previous experience.
• Strong managerial and leadership skills with an ability to foster a cooperative work environment.
• Strong preference for proficiency People Soft Campus Solutions preferred.
• Demonstrated ability to make presentations in large or small groups.

Demonstrates expertise in student information systems (SIS) and operational procedures within a university registrar's office, with a strong focus on data management, compliance, and customer service. Proven ability to lead teams, manage multiple projects, and enhance student experiences through process improvements.

• Bachelor's Degree
• 5+ Years Experience Overseeing Data Processing Operations
• People Soft Campus Solutions Proficiency
• Data Management Skills
• Customer Service Orientation

• Data Processing
• Transcript Processing
• Diploma Processing
• Grade Processing
• VA Reporting
• TAP Reporting
• National Student Clearinghouse Reporting
• SIS Configuration
• Process Improvement
• Reporting Capabilities

• Excellent Communication Skills
• Attention to Detail
• Problem-Solving Skills
• Organizational Skills
• Tact and Diplomacy

• Registrar's Office
• Higher Education
• Student Services
• Compliance Matters
• Operational Procedure

• Microsoft Office
• Student Information Systems
• People Soft