Program Associate

• Pay or shift range: $19 USD to $22 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

• We have three comprehensive healthcare plans to choose from based on your priorities and budget.
• Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit.
• This money is available for tuition loan reimbursement, tuition costs, and text books.

The Program Associate (PA) provides administrative and operational support for the STARS Housing Programs by placing Work Orders, ordering furniture, scheduling and receiving deliveries. The Program Associate orders program and office supplies and performs data entry and administrative tasks.

• Maintain organized furniture inventory and program and office supply counts by developing an inventory and supply monitoring system that includes tracking of supplies and purchases.
• Effectively and efficiently track rent collections to identify any payments that are not being made are being made incorrect amounts.
• Order furniture and supplies from qualified vendors in accordance with Housing Works’ Procurement Policy.
• Track and report rent collections, identifying and escalating missing, late, or incorrect payments.
• Track and monitor Con Edison utility payments, maintain accurate payment records, and collaborate with Finance and Program staff to ensure invoices are processed timely, payments are made consistently, and outstanding issues are resolved promptly.
• Maintain organization and accountability of apartment keys, including staff key sign-out logs.
• Order, distribute, and track staff and client Omny Cards.
• Collect, organize, and upload documentation for incoming clients.
• Assist with the collection, organization, and maintenance of documentation required for contract monitoring, audits, and regulatory compliance.
• Record meeting attendance and prepare meeting minutes for staff and community meetings.
• Maintain organized electronic and physical filing systems.
• Assist with data entry, data management, and program reporting.
• Oversee the retention, archiving, off‑site storage, and secure disposal of client charts in compliance with program contracts, agency policies, and regulatory requirements.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Order and maintain pantry.
• Perform other administrative and operational duties as assigned
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

• High School Degree or GED.
• Bachelor's Degree, preferred.
• Three (3) or more years of related experience working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment

Housing Works was founded in 1990;
With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high‑end thrift shops in Manhattan and Brooklyn and a much‑loved Bookstore Cafe in Soho. For more information, visit (Use the "Apply for this Job" box below)..org

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