Central Operations Desk Specialist

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities.

The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The Department of Correction seeks to hire four (4) Central Operations Desk (COD) Specialists, who, under the direction of the Executive Director and COD leadership team, with wide latitude for the exercise of independent action and decision-making, will support the agency’s 24/7 operational communications system and unit. The chosen candidates will have demonstrated experience supporting communications such as emergency coordination, incident documentation operations, tracking, and data entry of the agency’s robust incident reporting system.

The selected candidates' responsibilities may include but will not be limited to the following:

• Support COD’s 24/7 incident command center;