Administrative Assistant 1​/ Trainee 1​/2 (NY HELPS

Job Title

This position in the Bureau of Budget Management (BBM) reflects and supports the mission of the Office of Children & Family Services (OCFS) to protect the State's most vulnerable populations, improve the safety and well-being of children, youth and families within their communities.

Duties include but are not limited to:

• Review incoming correspondence and draft responses where appropriate.
• Review outgoing correspondence for grammar, spelling, etc.
• Research background information.
• Transmit instructions to staff and conduct follow-up.
• Handle telephone calls and assist visitors and respond to questions.
• Coordinate and arrange meetings.
• Establish office procedures.
• Set up and maintain office filing systems (including electronic).
• Resolve day-to-day operational problems.
• Coordinate information flow by acting as liaison among key executives, staff, other employees, and the public.
• May supervise clerical staff.
• Additional duties will be discussed in detail during the interview.

Transfer:
One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer; A two-year traineeship (Administrative Assistant Trainee 1 & 2 NS= Grade 8 and 10 and leading to Administrative Assistant 1, Grade 11) is available. Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency.

All trainees are required to successfully complete all courses before advancing to the Administrative Assistant 1, G-11. Open to the Public:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
* The minimum qualifications through the NY HELPS are:

• Administrative Assistant Trainee 1:
  Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
• Administrative Assistant Trainee 2:
  One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
• Administrative Assistant 1:
  Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Telecommuting is available for this position; however, it is at the sole discretion of the assigned supervisor and the Bureau of Budget Management when a candidate may be considered. Telecommuting applications will be reviewed and approved on a case-by-case basis in accordance with the OCFS Telecommuting Pilot Program Policy. Preference will be given to candidates who possess:
Attention to detail and ability to work in a team environment. Ability to gather and organize pertinent data. Excellent organizational, interpersonal and customer service skills. Working knowledge of Microsoft applications including word, excel and power point. Free parking is available at the Rensselaer location. Work hours are 9-5.

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. Upon one year of permanent appointment, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Background Investigation Requirements:

• All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee's employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations.
  
  Prospective employees will be fingerprinted in order to obtain a record of their criminal history…