Executive Assistant

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Spring Health is seeking a highly organized, proactive, and service-oriented Executive Assistant to support key leaders in our New York office while helping create a seamless in‑office experience for employees and visitors. This role will be a key operational presence in the NY office, while supporting two of our C‑Suite executives.

This is a full‑time, hybrid role based in the New York office with 3 days per week required in‑person. This role will report directly to the Manager, Executive Support. Occasional travel may be required for team or company events and/or meetings.

• Proactively support executive leaders by managing calendars, priorities, meeting preparation, and follow‑up.
• Coordinate complex scheduling across internal and external stakeholders, including interviews, leadership meetings, and cross‑functional forums.
• Prepare leaders for upcoming meetings by organizing agendas, materials, briefing notes, and relevant context in advance.
• Track action items, deadlines, and follow‑ups to ensure work moves forward and nothing falls through the cracks.
• Serve as a trusted point of contact between leaders and internal/external stakeholders, handling communications with professionalism, discretion, and urgency.
• Manage meeting logistics for recurring leadership forums, team meetings, onsite/offsite events, and department‑wide gatherings.
• Support the planning and execution of department All Hands meetings and other leadership forums, including agendas, materials, logistics, and follow‑through.
• Arrange domestic and international travel, including flights, accommodations, ground transportation, itineraries, and visas when needed.
• Draft, proofread, and edit business documents, including emails, memos, agendas, presentations, and meeting notes.
• Organize and maintain confidential information, documents, and team resources so they are accurate, accessible, and easy to navigate.
• Process expenses and reimbursements in a timely and accurate manner.
• Use AI tools thoughtfully to improve efficiency and quality across workflows, including drafting communications, summarizing meetings or materials, organizing information, preparing first drafts, and streamlining recurring tasks.
• Help leaders stay informed by surfacing relevant context, flagging scheduling conflicts, and anticipating upcoming needs.
• Handle changing priorities and urgent requests with sound judgment, composure, and resourcefulness.

• The leaders you support are consistently prepared, informed, and set up to use their time effectively.
• Calendars, travel, expenses, and meeting logistics are managed smoothly, with minimal conflicts or last‑minute surprises.
• Stakeholders experience timely, polished, and professional communication through you.
• Meetings and leadership forums are well‑organized, thoughtfully prepared, and followed up on appropriately.
• Action items, deadlines, and open loops are tracked clearly and followed through to completion.
• Confidential and sensitive information is handled with discretion, integrity, and good judgment.
• You use AI and other productivity tools responsibly to save time, improve accuracy, reduce manual work, and create more scalable…