NYCAMH Education Outreach Coordinator

Outreach Education Coordinator

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

The Outreach Education Coordinator plays a key role in operationalizing NYCAMH's outreach strategy by coordinating programs, managing logistics, and ensuring timely communication and data tracking across multiple initiatives. This position works closely with the Outreach/Education Supervisor, the education core team, and other programs coordinators to support program delivery, improve efficiency, and contribute to program growth. This position reports directly to the Outreach/Education Supervisor.

Additional duties may include driving Bassett's vehicles (van/autos) as needed.

Essential Job Functions

• Program coordination and support include, but is not limited to education, outreach, Chainsaw Safety, PPE, and Fit Testing.
• Collaborate closely with the Outreach/Education Supervisor to support all outreach and education initiatives and implement program priorities.
• Plan, organize, and staff outreach and education events and activities.
• Manage, document and respond to incoming outreach and education requests received via the main NYCAMH phone line and designated email accounts (including info@nycamh and northeast center@bassett).
• Coordinate staffing assignments to maximize efficient use of NYCAMH staff and contract resources while minimizing travel demands and staff overtime.
• Ensure all event-related logistics are completed, including securing required insurance documentation, arranging lodging, coordinating transportation, and communicating with external vendors and event planners
• Program Support and Development
• Assist the Outreach/Education Supervisor in developing agendas and scheduling monthly Outreach and Education Core (Ed Core) meetings.
• Participate in regular meetings with the Outreach/Education Supervisor to review activities, review and store meeting notes and support planning for program growth and improvement.
• Collaborate with the Supervisor to identify opportunities for program enhancement and expansion. As well as document, follow-up tasks and timelines to ensure identified improvements are implemented.
• Data Management and Reporting
• Ensure all contractor and outreach activities as well as required documentation (e.g., training rosters, intake forms) are accurately completed, entered and maintained in Salesforce.
• Work with other program coordinators to develop protocols and to ensure data collection follows established protocols and that all required documentation is processed in a timely manner.
• Chainsaw Safety Program Coordination
• Coordinate and support implementation of Chainsaw Safety Workshops, including:
• Promoting the program to farmers and partner organizations
• Scheduling events and maintaining records in Salesforce
• Ensuring participant rosters are collected and documented
• Supporting program development and content refinement
• Preparing and distributing participant materials and handouts
• Assisting with development of program evaluations
• Ensuring evaluation data is accurately entered into the appropriate database
• Program Support – PPE and Fit Testing
• Work collaboratively with the Fit Testing Coordinator to ensure data collection, documentation, and processing are completed in accordance with established protocols.
• Collaborate with the PPE Program Coordinator to ensure proper data collection and timely processing of program documentation.
• Provide backup support for PPE program activities as needed.
• Serve as backup for the Fit Testing Program to ensure continuity of operations when the primary coordinator is unavailable.
• Serve as a liaison between the Outreach and Education Core team and program coordinators to ensure alignment of outreach, PPE, and fit testing activities.
• Ensure all event-related logistics are completed, including securing required insurance documentation, arranging lodging, coordinating transportation, and communicating with external vendors…