Office Support Specialist

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Office Support Specialist Are you someone who takes pride in creating welcoming, organized, and seamless experiences for employees and guests? Do you thrive in a fast-paced environment where exceptional service, attention to detail, and proactive problem‑solving make a meaningful impact every day? As an Office Support Specialist at Zeno, you will play an important role in supporting the day-to-day operations of our workplace and delivering an exceptional experience for employees, clients, and visitors.

Working closely with the VP, Zeno Office Experience, you will help maintain a productive, hospitality‑driven environment through office coordination, administrative support, workplace services, and employee engagement initiatives. Unlike a traditional administrative role, this position offers the opportunity to be at the center of the employee and guest experience. You will serve as a key partner in maintaining office operations, supporting meetings and events, collaborating with vendors and building management, and identifying ways to continuously enhance the workplace experience.

Serve as a welcoming and professional point of contact for employees, clients, guests, and vendors while helping create a positive, hospitality-focused office environment.

Maintain reception areas, conference rooms, kitchens, mailrooms, and shared spaces to ensure they remain organized, well‑stocked, functional, and meeting‑ready throughout the day.

Coordinate conference room setups, catering, meeting logistics, and event support while ensuring spaces are prepared before meetings and promptly reset afterward.

Partner with building management, security teams, and external vendors while providing day‑to‑day administrative and operational support to the VP, Zeno Office Experience.

Manage office supplies, incoming and outgoing mail, packages, deliveries, and workplace resources that support daily office operations.

Identify opportunities to enhance workplace efficiency and employee experience through thoughtful organization, service excellence, and continuous improvement initiatives.

2-3 years of experience in administrative support, office operations, workplace services, hospitality, or a similar professional environment.

Proven ability to manage multiple priorities, projects, and requests while maintaining exceptional attention to detail and professionalism.

Excellent verbal and written communication skills, with a friendly, service-oriented approach to supporting employees, clients, and guests.

Highly organized, resourceful, and proactive, with the ability to anticipate needs and solve problems independently.

Comfortable working in a fast-paced environment, adapting to changing…