Coordinator & Leadership Support- Tolling Management

Description

Job Title: Coordinator & Leadership Support

Resume Due Date: Open Until Filled

Department: Tolling Management

Work Location: 2 BROADWAY

Earnings Potential: $76,274 - $95,343

MTA Bridges and Tunnels reserves the right to remove this posting before the Final date to receive applications

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment.

MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Telework: This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary: The Coordinator & Leadership Support will serve as a project manager and will provide analytical support for the varied work within the Tolling Management Department. The incumbent will lead the coordination of the departmental initiatives, special projects, department policies, and procedures, and assist with the coordination efforts of internal staff, as well as external stakeholders to effectuate and achieve the senior leadership's mission, goals, and objectives.

The Coordinator & Leadership Support may be required to serve in a confidential setting and communicate with various stakeholders throughout the organization and with external agencies on behalf of the Sr. Vice President of Tolling Management, the Vice President of Tolling Strategy and the Vice President of Tolling Operations. The incumbent will utilize their technical knowledge to efficiently manage and assist with scheduling and calendar management;

processing travel and training requests (including reimbursements); managing staff onboarding; facilitating technology resource needs; maintaining organizational charts; leading the coordination of the telework program and more. The Coordinator & Leadership Support will also be responsible for preparing reports for executives, conducting research, and assisting with the coordination of correspondence. The Coordinator & Leadership Support will also assist the SVP of Tolling Management with key project management initiatives including creating databases to help manage and track employee compliance with various policies and procedures, attendance reporting, agenda setting, vacation and time-off requests tracking active and vacant staff lists, and more.

The Coordinator & Leadership Support will report to the Sr Vice President of Tolling Management.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Business Administration, Finance, Public Administration, or advanced degree
• Minimum 5 years administrative support, project coordination, or related field
• Must have experience using Microsoft Office Suite (i.e., Word, Excel, Access, Visio, PowerPoint, and Outlook)
• Must have experience with calendar management for conference rooms and shared spaces, zoom rooms
• Ability to acquire complex data and apply statistical and/or other analytic methodology; develop dashboards, performance metrics, output measures to help effectively manage key business processes
• Must know about office management and human resources administration
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
• Knowledge of business and management principles involved in strategic planning resource allocation leadership

Preferred

• Ability to maintain databases – add/ update and report information
• Ability to anticipate office needs and proactively address them
• Understanding of MTA administrative processes and People Soft
• Experience with preparing and tracking time-sensitive forms for clients and vendors

Additional Information: This position description is not intended to be a…