Senior Department Assistant, Level 5 ​/ Department Associate Level 6

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Reporting to the Vice Dean of Undergraduate Education and the Senior Associate Dean for Arts and Sciences at Rose Hill, the Senior Department Assistant will provide support in areas including student/faculty events around admissions and yield; all graduation events; and overseeing logistics for student groups such as the Dean’s Council, to be launched at FCLC . The Department Assistant will also support the Assistant Dean of Academic Support at periods in the semester when first and second year student registration create an increased workload.

The individual will also support the Director of Student Success, with compiling data on Knack, HEOP , and other student facing systems as well as developing and launching new initiatives such as peer mentoring.

• Supports the academic leaders and provides additional support to executive team members, as directed, to ensure that operations run efficiently.
• Supports the Director of Student Success with compiling data on Knack, HEOP , and other student facing systems as well as developing and launching new initiatives such as peer mentoring.
• Provides clerical and customer service support for the Office of the Dean, including handling initial telephone and email inquiries, greeting visitors, processing mail, scanning and copying, and scheduling appointments.
• Monitors corporate email addresses as assigned, responding to routine inquiries and forwarding complex questions as needed.
• Reserves rooms, orders food and beverages, maintains inventory of supplies for day-to-day operations and for special events.
• Using the Fordham Messaging Platform, drafts and sends emails to large groups.
• Assists in the coordination of scholarship, award, and stipend disbursements.
• Assists with event planning and implementation for all Dean’s Office events, including but not limited to academic orientation, research events, and diploma ceremonies.
• Handles complex mail-merge and document/form updates.
• Takes, edits, circulates, and maintains minutes as requested at meetings including Dean’s Office Staff, College Council, and other committees or task forces convened by the Dean’s Office.

• Supports management in developing and implementing new processes and programs.
• Executes multi-step processes and coordinates sensitive activities with professionalism.
• Formats and prepares complex documents and manages the distribution of school listservs.
• Ensures data accuracy and integrity by running complex reports and conducting thorough data quality checks.
• Regularly interacts with same-function and cross-functional staff.
• Assists in developing work instructions and procedures and interprets policy within their area of responsibility to perform a variety of tasks to maintain efficient office systems.
• May train same or lower level staff.

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Not responsible for supervision or oversight of others.

Serves as support for other areas of the office when other clerical staff are absent.

As directed, updates content for the college’s website.

• High School Diploma or Equivalent Required.
• One…