Operations Intern

Job Description

The Housekeeping Administrative Assistant is responsible for providing essential clerical support to the Housekeeping Department. This role involves a variety of tasks, including inventory control, and guest relations. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.

• Administrative Support:
  • Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials.
  • Place orders for supplies as needed and track deliveries.
  • Conduct regular inventory audits to identify shortages and overages.
• Guest Relations:
  • Coordinate with the Front Desk to ensure guest requests and special requests are fulfilled.
  • Assist with resolving guest issues and concerns related to housekeeping.
• General Office Duties:
  • Answer and direct phone calls, and take messages
  • Assist with data entry and other clerical tasks as required.
  • Maintain a clean and organized workspace.

• High school diploma or equivalent.
• Previous experience in a hotel or hospitality setting, preferably in housekeeping.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize tasks.
• Attention to detail and accuracy.
• Positive and professional demeanor.

Source:
Northwood Hospitality