Receptionist, Intake Specialist – Weekends

• Handle a large number of incoming leads (via phone, email, texts, etc.).
• Handle a large number of follow-up calls, emails, and texts.
• Handle phone calls in a professional and friendly manner.
• Collect and store potential clients information.
• Collect facts from potential clients and send to attorneys for evaluation.
• Assist attorneys in scheduling appointments with potential clients.
• Send e-retainers to potential clients using Assure Sign.
• Provide outstanding customer service and support.
• General administrative support.

• Bachelor’s degree highly preferred.
• Proficient in Dropbox and Microsoft Office, including Word, Excel, PowerPoint, One Drive, and One Note.
• Exceptional interpersonal and communication skills.
• Detail oriented.
• Previous experience in a law firm highly preferred.
• Previous experience in employment law highly preferred.
• Customer service experience.

Demonstrates strong customer service skills and exceptional communication abilities while managing a high volume of client interactions. Proficient in administrative support tasks and familiar with legal processes, particularly in employment law.

• Customer Service Experience
• Exceptional Interpersonal Skills
• Proficient in Microsoft Office
• Experience in Law Firm
• Detail Oriented

• Administrative Support
• Lead Management
• Data Collection
• Appointment Scheduling
• E-Retainer Management

• Communication Skills
• Interpersonal Skills

• Employment Law
• Law Firm Experience
• Client Interaction

• Dropbox
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft One Drive
• Microsoft One Note
• Assure Sign