TH Staff Assistant 2, Orthopaedic Surgery (Part-Time

Job Description

The Department of Orthopaedic Surgery and Rehabilitation Medicine at SUNY Downstate Health Sciences University is seeking a part-time TH Staff Assistant 2. The successful candidate will:

• Provide administrative support for the department. Liaise with physicians and support practice growth.
• Support patient care clerical and administrative activities, while trying to optimize the patient experience across the care continuum.
• Coordinate clerical work activities by determining appropriate work priorities and methods.
• Receive inquiries and complaints and follow-up by coordinating with others as necessary to obtain the required information, which can include composing appropriate written responses.
• Search files, gather facts, and compile a variety of data required for preparation of reports.
• Act as liaison to expedite the flow of information.
• Schedule and coordinate meetings and other work-related activities.
• Receive calls, relay information to appropriate parties, and follow-up where necessary and appropriate.
• Open, sort, and distribute mail and correspondence.
• Coordinate activities to ensure timely submissions of documents or information that may be required of several staff personnel to complete a major project.
• Type drafts and finish a variety of documents from written or verbal instruction, including correspondence, reports, and other materials that are sensitive, complex, or technical in nature.
• Prepare reports where the information may be gathered from several sources or may be difficult to organize and compile. Search records and provide factual data from information on file.
• Take dictation, which may include minutes of meetings, and transcribe notes into finished documents.
• Compose a variety of letters, memoranda, instructions, and other documents on own initiative, from brief notes, and/or from verbal instruction.
• For relief purposes, may be assigned clerical or secretarial activities of other personnel.
• Perform other work as assigned.
• Model the WE CARE values of the organization.

• Bachelor's Degree
• Associate's Degree with 2-years of relevant work experience in an administrative support capacity.
• Strong interpersonal communication skills.
• Excellent written and oral communication skills.
• Adept at multi-tasking.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Familiarity with EHR and registration programs a plus.
• Or, a satisfactory equivalent combination of experience, education and training to the above.