Technology Operations & Administrative Support

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Technology Operations & Administrative Support

Location: New York City, NY

Position Type: Full-time

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues - New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at  .

Who are we hiring?

Madison Square Garden isseekinga highly organized, intellectually curious, and technology-minded professional to serve as a Senior Administrator supporting technology. This is not a traditional administrative role,it is a deliberately designed hybrid position that pairs executive support responsibilities with meaningful exposure to enterprise technology strategy, cybersecurity operations, and project delivery.

What will you do?

• Manage complex, high-volume calendars for the Senior Vice Presidents of both Technology and Information Security, coordinating across multiple business units and external partners; prioritize meetings, deadlines, and appointments to ensure all duties are carried out seamlessly.
• Prepare agendas, briefing materials, and follow-up documentation for executive meetings, steering committees, and board-level presentations; anticipate and prepare materials as needed.
• Coordinate domestic and international travel arrangements, including comprehensive itineraries, contact lists, andlogisticsspecific to each trip.
• Draft, proofread, and manage professional correspondence on behalf of both executives; carry out regular review of emails, phone calls, and other correspondence to identify appropriate follow-upactions.
• Process, reconcile, andsubmitexecutive and departmental expense reportsin accordance with corporate policy; handle departmental invoice processing and payments.
• Serve as a liaison between the Technology and Information Security teams and internal/external stakeholders; collaborate with other Senior Administrative Assistants to ensure cross-team coordination, communication, and cooperation.
• Maintain confidentiality of sensitive organizational, financial, and security information with discretion.
• Support the preparation and distribution of recurring departmental reports, including weekly IT activity summaries.
• Assistin tracking and documenting technology projects, milestones, and deliverables; contribute to process documentation and workflow optimization efforts, applying foundational process engineering principles.
• Monitor and organize information related to emerging AI tools, trends, and enterprise applications to support executive decision-making.
• Assist with vendor coordination, technology sourcing activities, andlogisticsfor special business events and projects; order and stock office supplies and equipment for executive staff.
• Participate in departmental technology initiatives and cross-functional projects as assigned; provide administrative support to other executives of the organization as needed; perform other duties as assigned.
• P rovide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• 2-4 years ofrelatedexperience
• Bachelor’s degree or equivalent combination of education and experience.
• Exceptional organizational and time management skills with the ability to manage competing priorities across two executives simultaneously, including under tight deadlines.
• Strong written and verbal communication skills with meticulous attention to detail.
• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams); familiarity with Oracle, Service Now…