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Front Desk Coordinator

Job in New York, New York County, New York, 10261, USA
Listing for: HARLEM FAMILY SERVICES INC
Full Time position
Listed on 2026-09-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Front Desk/Receptionist, Admin Assistant, Virtual Assistant/ Remote Admin
Salary/Wage Range or Industry Benchmark: 40000 - 58000 USD Yearly USD 40000.00 58000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
About the Role:

Join HARLEM FAMILY SERVICES INC as a Front Desk Coordinator and be the welcoming face of our organization! This role is essential in providing exceptional service to our clients and supporting our dedicated team in making a positive impact in the community.

Responsibilities:
  • Greet and assist clients and visitors with a warm, professional demeanor.
  • Manage incoming calls and direct them to the appropriate staff members.
  • Schedule appointments and maintain the front desk calendar efficiently.
  • Handle client inquiries and provide information about services offered.
  • Maintain a clean and organized front desk area.
  • Process client intake forms and ensure accurate data entry.
  • Assist in administrative tasks as needed, including filing and document management.
  • Collaborate with team members to enhance client experience and service delivery.
Qualifications:
  • High school diploma or equivalent; associate degree preferred.
  • 2-3 years of experience in a front desk or customer service role.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and basic office equipment.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Detail-oriented with excellent organizational skills.
  • Must demonstrate a compassionate and professional demeanor.
  • Fluency in Spanish is a plus.
About Us:

HARLEM FAMILY SERVICES INC has been serving the NYC community for over 20 years, providing essential support and resources to families in need. Our clients love us for our compassionate approach, and our employees appreciate our commitment to professional growth and a positive work environment.

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