Administrative Coordinator - Supportive Housing

Job Category
:
Administrative

Requisition Number
: ADMIN
004912

• Full-Time

Showing 1 location

New York, NY
New York, NY, USA

ORGANIZATION OVERVIEW

Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.

URI’s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives—including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention—designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

Innovative Urban Village, opening in Summer 2026, is Urban Resource Institute’s first Supportive Housing program in partnership with Christian Cultural Center and is a comprehensive redevelopment project located in East New York, Brooklyn. Phase 1A includes 376 income-based rental residences, of which 94 units are dedicated to families who have experienced homelessness as a result of domestic violence and who qualify for Empire State Supportive Housing Initiative (ESSHI) services.

The program provides permanent supportive housing and trauma-informed, culturally competent services designed to promote long-term housing stability and independent living. As URI’s first Supportive Housing program, Innovative Urban Village represents a foundational expansion of the agency’s housing continuum, requiring the development of a comprehensive program model, policies, procedures, and service framework from inception through full implementation.

POSITION OVERVIEW

The Administrative Coordinator provides essential administrative, operational, and compliance support to ensure the efficient functioning of the Innovative Urban Village supportive housing program. This role manages reporting, data entry, documentation systems, office operations, and resource coordination for residents and staff.

The Administrative Coordinator supports program leadership and direct service staff by maintaining audit‑ready records, assisting with onboarding and training processes, coordinating communication systems, and ensuring compliance with ESSHI, OTDA, and agency requirements. This position is critical to maintaining the program’s infrastructure, efficiency, and service quality.

MAJOR DUTIES AND RESPONSIBILITIES

Administrative & Operational Support

• Provide administrative support to program leadership and staff, including scheduling, correspondence, filing, and document preparation.
• Maintain organized, audit‑ready program files, including service plans, assessments, incident reports, and compliance documentation.
• Manage office operations, including supply ordering, inventory tracking, and vendor coordination.
• Support onboarding processes for new staff, including training schedules, documentation, and system access.

Data Management & Reporting

• Enter and maintain accurate data in CAPS, HMIS, and other required systems in collaboration with program staff.
• Conduct regular data quality reviews to ensure accuracy, completeness, and compliance with funder requirements.
• Assist with preparation of monthly, quarterly, and annual reports for ESSHI, OTDA, HRA, DOHMH, and internal leadership.
• Maintain compliance calendars, training logs, and documentation required for audits and…