Claims Support Representative

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One
80 Intermediaries is seeking a Claims Support Representative to join our growing team in Albany, NY!

The part-time Claims Support Representative will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities.

• Monitors digital mail queues to receive new disability claim and supplemental claim documents.
• Performs data entry of claimant information into claim system (LuminX) and indexes documents to claimant records in administration system (Synergy).
• Responsible for meeting turnaround time (TAT) and quality standards to ensure timely and accurate handling of documents.
• Provides administrative support to the dental consultant claim review team - including assigning new claims, processing dental provider correspondence, and forwarding completed claims using process management software (OnBase).
• Responds to dental provider requests for information and/or claim status.
• Performs general clerical duties as needed including, but not limited to, faxing, and preparing materials for mailing.

• HS diploma or general education degree (GED).
• Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
• PC proficiency, including ability to work with word processing and data management programs.

$18.00 - $18.00 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

• Health Benefits:
  
  Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits:
  
  ESPP; 401k;
  Student Loan Assistance;
  Tuition Reimbursement
• Mental Health & Wellness:
  Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits:
  Paid Time Off, Holidays, Preferred Partner Discounts and more.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". One
80 Intermediaries has joined Brown & Brown, and teams at both companies are growing. One
80 Intermediaries offers exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business and warranty coverage. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right.

With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers. Everything we do is about the greater (WE)-never (me). While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission-always doing what is best for our customers.