Executive Receptionist

SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency.

The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services.

The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events.

In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

Provide 5-star customer service to employees, visitors, and clients

Answer incoming telephone calls and route callers to the appropriate department

Greet visitors, log them into the visitor system, and ensure NDA compliance

Activate temporary employee badges and manage access cards

Escalate security concerns when necessary

Maintain a clean, professional, and organized reception area

Train backup personnel on reception procedures and policies

Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms

Assist with meeting room setups and breakdowns for onsite meetings and events

Coordinate catering and hospitality support for meetings and conferences

Maintain cleanliness and presentation standards across hospitality areas

Sort and distribute mail and packages

Receive and track inbound deliveries and notify employees

Provide backup support for mail and office services operations

Monitor office supplies and replenish inventory as needed

Schedule meeting rooms and assist with administrative tasks

Perform light facilities support such as organizing work spaces and minor maintenance tasks

Proactively identify additional tasks during downtime

Build professional relationships with employees, clients, and internal teams

High School Diploma or equivalent

1–3 years of experience in reception, concierge, hospitality, or administrative roles

Strong verbal and written communication skills

Proficiency with Microsoft Office Suite and ability to learn workplace technology systems

Strong organizational and time-management skills

Ability to multitask and prioritize responsibilities efficiently

Professional appearance and adherence to company policies

Experience working in a corporate office or workplace services environment

Experience supporting hospitality or meeting coordination

Client-focused with commitment to 5-star service delivery

Strong integrity and professional business ethics

Excellent verbal and written communication skills

Strong organizational skills with attention to detail

Ability to maintain confidentiality and handle sensitive information

Results-driven with strong time management and prioritization skills

Adaptable and capable of managing multiple responsibilities simultaneously

Collaborative team player with strong interpersonal skills

Proactive mindset with ability to work independently

Ability to lift or move packages up to 40 lbs.

Ability to walk, bend, kneel, stand, or sit for extended periods

Manual dexterity for operating office equipment such as phones, copiers, and scanners

Vision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustment

Ability to work on a computer for extended periods

Travel:
None or negligible

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range

$18 - $18 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career…