Operations Coordinator, NPS Special Education Consultation Unit, SEO

Position Summary

The New York City Public Schools (NYCPS) is the largest school system in the nation with nearly 1 million students, approximately 135,000 employees, including almost 75,000 teachers and an annual budget of $30B. The NYCPS is committed to creating a system of 1,600 great schools. The vast majority of our students who receive special education support and services are taught in the same schools and classes as their peers who do not have disabilities.

The Non Public Schools (NPS) Special Education Consultation Unit supports the delivery and administration of special education consultation services for students attending nonpublic schools. The Operations Coordinator assists the Operations Team with the coordination and administration of operational activities that support the efficient functioning of the unit. The Operations Coordinator, NPS Special Education Consultation Unit performs responsible administrative and program support work involving records management, operational tracking, communications, reporting and project coordination.

The Coordinator works collaboratively with Community Coordinators, Education Administrators, Special Education Teachers, Speech Teachers and Operations Team members to support unit priorities and day to day operations. Performs related work.

Reports to: Director of Operations

Direct Reports: N/A

Key Relationships: Maintains effective working relationships with NPS Special Education Consultation Unit staff, DIAL and SEO personnel, Human Resources, Business Center, vendors, and operational partners to support the efficient execution of unit priorities and activities.

• Maintains staffing, vacancy, and organizational tracking records for the NPS Special Education Consultation Unit.
• Assists the Operations Team with collecting, organizing and maintaining information related to staffing, personnel and operational activities.
• Supports the preparation and organization of documentation related to staffing requests, onboarding activities and organizational updates.
• Maintains shared Operations Team mailboxes and routes inquiries to the appropriate staff members for follow up.
• Tracks operational deadlines and assists with monitoring required submissions, approvals and follow up actions.
• Prepares recurring reports, spreadsheets, trackers, and summaries to support Operations Team activities.
• Maintains databases, spreadsheets and tracking systems used to support operational functions across the unit.
• Assists with scheduling meetings and coordinating agendas, meeting materials, attendance records and follow up items.
• Supports the maintenance of records related to operational initiatives, projects and unit activities.
• Assists with gathering and organizing information needed for reports, presentations and operational updates.
• Coordinates communication and information sharing among Community Coordinators, Education Administrators, Special Education Teachers, Speech Teachers and Operations Team members.
• Maintains electronic files, records and reference materials in accordance with agency procedures.
• Assists with special projects, operational assignments and unit initiatives as directed by the Operations Team.
• Supports the review and maintenance of operational procedures, forms, trackers and resource materials.
• Assists with identifying opportunities to improve administrative processes and record keeping practices.
• Provides administrative and operational support to ensure the efficient functioning of the NPS Special Education Consultation Unit.

• A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or
• Hig…