Records Officer

NOW HIRING:
Student Records Team Member Glenmont Job Corps Center | Stay Organized. Support Students. Keep the Details on Track.

Are you highly organized, detail-oriented, and someone who enjoys making sure everything is accurate, complete, and where it needs to be?

Glenmont Job Corps Center is looking for a dependable professional to join our Student Records team!

Student Records plays an important behind-the-scenes role in every student's Job Corps journey. From enrollment and attendance to student pay, leave, travel, schedules, and graduation or separation, our Records team helps make sure important student information is accurate, confidential, and processed on time.

Think of this position as a combination of records specialist, administrative professional, student support resource, and backup team leader. What Does This Position Do?

Simply put:

You help make sure our student records tell the complete and accurate story of each student's time at Job Corps.

You'll maintain and review student information, prepare reports, answer student questions, work with other departments, and ensure required documentation is completed correctly.

Accuracy matters because the information maintained by Student Records affects many areas of a student's experience. What You'll Be Doing Maintain Accurate Student Records You'll help maintain student records from enrollment through completion or separation from the program.

This includes:

Reviewing records for accuracy and completeness

Updating student information

Maintaining student schedules and documentation

Reviewing records for students leaving the program

Identifying missing or incorrect information

Making sure required documents are properly completed

Helping prepare student records for different stages of the Job Corps program

You'll be someone the Center can depend on to ask:
Is this information complete, accurate, and properly documented?  Keep Student Information Up to Date

You'll work with Job Corps recordkeeping and database systems to make sure student information is entered and maintained correctly.

You'll help track information related to areas such as:
Enrollment Student records and schedules Student pay and allotments️ Leave Travel Required daily and weekly reports Program completion or separation

You'll also help ensure required reports are prepared and submitted accurately and on time. Help Students Understand Important Information Although much of this position involves records and data, you'll also work directly with students.

Students may come to you with questions about:

Their pay or allowances

Leave Travel Records Program  information

Other Student Records processes

Your role will be to help students understand what they need to do, answer questions when possible, and connect them with the appropriate person when additional assistance is needed.

That means we're looking for someone who can be organized and detail-oriented while also being patient, approachable, and professional. Protect Confidential Information Student Records handles a significant amount of sensitive information.

You'll be trusted with confidential information involving students, employees, Center operations, financial information, program information, and other protected records.

Maintaining confidentiality, professionalism, accuracy, and integrity is an essential part of this position. Review & Audit Records Before certain student records are finalized, you'll help carefully review them to make sure everything is correct.

You'll:
Check documentation for accuracy Verify required information is present Identify missing or inconsistent information Correct or help resolve recordkeeping issues Ensure records meet Job Corps requirements Help prepare documentation for audits and required reporting

If you're the type of person who notices when a date doesn't match, a document is missing, or something doesn't quite add up, that attention to detail can be a major strength in this role. Help Support & Train the Records Team This position also has an important leadership component.

You'll help train Records Clerks and other employees on proper recordkeeping procedures, documentation requirements, and Job Corps systems.

When the Student Records Manager is unavailable, you'll also help oversee the Student Records team.

This may include:

Helping staff prioritize daily responsibilities

Answering procedural questions

Providing guidance to Records staff

Making sure important deadlines are met Helping maintain accurate and consistent work…