HQS Violations Lead

Job Description

Duties and responsibilities:

• Maintain units and records in compliance with Housing Quality Standards (HQS).
• Create and maintain the HQS inspection calendar.
• Generate and track work orders for failed inspections.
• Prepare notices and coordinate appointments with residents.
• Follow up with Superintendents and Managers on repairs and completion timelines.
• Communicate with residents, housing agencies, and property staff regarding inspections and repairs.
• Maintain accurate HQS tracking sheets, inspection records, and compliance documentation.
• Provide administrative and clerical support, including filing, correspondence, and recordkeeping.
• Assist with special projects and other team support as needed.

Requirements/Qualifications:

• Property management, affordable housing, or leased housing experience preferred.
• Strong organizational and follow-up skills with attention to detail.
• Excellent verbal and written communication and customer service skills.
• Proficient with email, Microsoft Office, and other computer systems.
• Ability to maintain confidentiality and accurate paper and electronic records.
• Ability to work independently, prioritize tasks, and collaborate with internal and external partners.

Skills/Qualifications

· Ability to work effectively with minimum supervision in a fast-paced, high-volume office, and appropriately set priorities and exercise independent judgment.

· Strong interpersonal, customer service and communication skills

· Must be proficient in Microsoft Excel, Word, and Outlook.

· Ability to multitask

· Bi-lingual (English-Spanish) preferred.

* Wavecrest Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Wavecrest Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.

Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.