Personal Assistant & Household Manager at Investment Firm in Midtown

Personal Assistant & Household Manager at a Small Investment Firm in Midtown

• New York, NY

Our client, a private family in New York, is looking to hire a highly capable and hands-on Personal Assistant & Household Manager to oversee their household staff, family travel, properties and day-to-day personal logistics. This individual will serve as the central point person for a busy six-person household team, managing staff schedules and performance, coordinating complex travel, overseeing two residences and ensuring that family-related priorities are handled seamlessly.

The successful candidate will be exceptionally organized, proactive and discreet, with strong judgment, excellent follow-through and the confidence to lead a team independently. This is a fantastic opportunity for someone who enjoys significant ownership and responsibility, thrives in a dynamic household environment and is looking for a long-term role with genuine flexibility and autonomy!

This role is based out of a Midtown Manhattan office, with regular time at the family’s nearby residence and flexibility to travel to their Long Island home, as needed.

• Oversee and provide day-to-day direction to a six-person household team, including four household staff members and two regular sitters
• Manage weekly staff schedules, coordinate coverage for absences and family travel and ensure the household is appropriately staffed at all times
• Handle staff performance conversations and lead recruiting, interviewing and hiring when household positions become available
• Manage family travel from start to finish, including flights, accommodations, ground transportation, travel documents and arrangements for accompanying staff
• Prepare comprehensive itineraries and proactively manage last-minute changes, cancellations and other travel-related issues
• Oversee two family residences in Manhattan and Long Island, coordinating vendors, repairs, deliveries, service appointments and ongoing property needs
• Maintain and oversee property-related punch lists, invoices, security systems, irrigation systems and other household maintenance matters
• Coordinate family logistics, including school and camp forms, activities, medical appointments, insurance and reimbursement claims
• Manage birthday parties, guest lists, holiday cards, gifts and other personal and family-related projects
• Oversee household financial administration and paperwork, including vendor invoices, homeowners and auto insurance policies, escrow matters, property tax filings and reimbursements
• Coordinate approximately monthly family events, including vendors, staffing, guest details and on-site logistics
• Serve as the primary point of contact when urgent household, property or travel-related issues arise and ensure they are resolved efficiently
• Utilize AI tools for routine scheduling, research, reminders and administrative tasks, while reviewing outputs for accuracy and maintaining accountability for final outcomes
• Partner with the Executive Assistant to ensure seamless coverage and handoff of responsibilities as needed
• Handle highly confidential financial, medical and personal information with the utmost discretion and professionalism
• Identify potential issues proactively, communicate concerns early and take ownership of resolving problems before they escape

• Prior Personal Assistant or Household Manager experience is not required; candidates from a variety of professional and personal backgrounds are encouraged to apply
• Demonstrated experience managing people, leading a team, running a busy household or coordinating complex responsibilities with multiple moving parts
• Strong leadership skills with the ability to confidently manage, support and provide constructive feedback to experienced household staff
• Exceptional organizational and prioritization skills with excellent attention to detail and follow-through
• Highly dependable, proactive and comfortable operating independently without significant oversight
• Strong judgment and ability to remain calm and solutions-focused when plans change or unexpected issues arise
• Excellent written and verbal communication skills
• Ability to manage complex travel arrangements and respond effectively to last-minute changes
• Comfortable overseeing multiple properties, vendors and household projects simultaneously
• High level of discretion and ability to handle confidential financial, medical and personal information with integrity
• Accountable and transparent, with a willingness to flag problems…