Office Manager

Description

Title:

Office Manager

Authority: TA/OA/MTA BUS

Department:
Department of Buses

Division/Unit:
Business Strategies

Location:

Multiple Locations

Hours:

9:00 AM – 5:00 PM

Telework (if Applicable):

Reporting Manager (if Applicable):
Chief of Staff

Deadline (if Applicable): 10/07/2026

Compensation: $98,781 - $148,172 Grade: ADC
005

This position is eligible to Telework 1 day per week as per MTA policy.

This position is responsible for providing high-level executive and administrative support. The Manager will act as a liaison between the Chief of Staff (COS) and others, both internally and externally. Responsibilities will include conducting research, handling information requests,facilitating the timely response to correspondence and coordinating the EVP's daily schedule.

• Streamline, consolidate and coordinate work produced by the departments in order to provide support to the Executive Vice President towards fulfillment of agency-wide goals and vision. Review operating procedures, implement improvements where necessary. Act as a liaison between the Executive Vice President and the executive leadership team. Manage the Chief of Staff's administrative support staff and implement office-wide best practices for executive support.
• Performs administrative and clerical functions including tracking mail, telephone inquiries and preparation of material for the Chief of Staff. Will be required to successfully complete critical aspects of deliverables with a hands-on approach, including adhering to and managing deadlines.
• Review incoming correspondences requiring the EVP’s approval/signature. Coordinate project based work.
• On behalf of the Chief of Staff, undertake other ad-hoc assignments, manage special initiatives and confidential projects simultaneously. Must be organized, highly detailed oriented and composed in a fast-paced business environment.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

• Baccalaureate from an accredited college in Arts/Sciences (BA/BS) or an equivalent combination of education and experience.
• 10 years of progressively responsible experience providing high-level executive and administrative support.
• 3 years of experience coordinating complex initiatives, managing competing priorities, supporting senior leadership, and working effectively with internal and external stakeholders.

• Excellent verbal and written communication skills
• Ability to prioritize work under pressure
• Excellent interpersonal skills with the ability to interact with all levels of an organization
• Superior judgment, poise, professionalism,assertiveness and the ability to maintain the highest level of confidentiality
• Excellent organizational skills
• Excellent knowledge of Microsoft Office, including Word, Excel,Powerpoint and Outlook are also essential

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns…