Compliance Specialist - OPWDD Program Entry-Level

Description

ADAPT Community Network's Compliance Team is currently seeking a Compliance Specialist to help support our programs for adults with developmental disabilities.
This is a Monday-Friday, 9am-5pm, in-person opportunity in Lower Manhattan.

• Someone who thrives in structured, process-driven environments
• Highly detail-oriented with a strong ability to spot errors and inconsistencies
• Comfortable performing repetitive, computer-based work for extended periods
• Self-motivated and disciplined in managing independent tasks and follow-ups
• Organized and proactive in tracking multiple items and deadlines
• Strong reader and writer with clear, professional communication skills
• Quick to learn new systems and navigate multiple tools efficiently
• Patient and persistent when working through high-volume reviews

• Someone who needs constant variety or fast-changing day-to-day responsibilities
• Easily bored by repetitive or routine tasks
• Struggles with organization, tracking, or follow-through
• Prefers primarily interpersonal or in-person work over computer-based tasks
• Has difficulty maintaining focus and accuracy over long periods
• Dislikes detailed review work or providing written feedback
• Needs close supervision or frequent direction to stay on task

Why Join ADAPT?

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives.

Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

Under general direction, is responsible for performing office management, administrative and secretarial tasks in support of the compliance department, administrators and personnel, tasks and responsibilities associated with the agency programs. Provide support to programs regarding the agency Day Habilitation and Resident Habilitation billing standards, procedures and expectations. Performs a variety of complex, responsible, administrative and secretarial duties through frequent use of independent and supportive thought and judgment.

The duties and responsibilities of the Compliance Specialist – Program Support will include, but are not limited to the following:

• Collaborate with program administrators to support compliance and billing accuracy.
• Conduct detailed reviews of monthly case manager notes for accuracy and completeness.
• Review residential weekly and monthly billing submissions for discrepancies and errors.
• Provide clear, timely feedback to resolve documentation and billing issues.
• Generate weekly and monthly billing review summaries.
• Track, monitor, and follow up on outstanding documentation and corrections.
• Maintain organized tracking systems to manage workload and deadlines.
• Oversee required billing documentation, including Level of Care, Life Plans, and Staff Action Plans.
• Troubleshoot and resolve compliance and billing issues with program staff.
• Train program administrators on billing standards, policies, and procedures.
• Maintain knowledge of agency policies and regulatory requirements.
• Utilize agency systems (e.g., Medisked) and quickly learn new tools as needed.
• Perform high-volume, repetitive, detail-oriented work with accuracy and consistency.
• Communicate professionally in writing and verbally with internal stakeholders.
• Support scheduling and coordination for Compliance Department supervisors.
• Answer and direct calls and compliance-related inquiries appropriately.
• Prepare memos, reports, and meeting minutes.
• Maintain a high level of accuracy and consistency while performing repetitive, detail-oriented tasks in a structured, computer-based environment.
• Manage incoming and outgoing mail and department correspondence.
• Perform general administrative tasks (copying, collating, document preparation).
• Coordinate logistics for Compliance Department meetings and activities.
• Perform other…