Billing & Office Specialist

Job Description

Job Title:

Billing & Office Specialist Company:
Grace Adult Day Care Center

Location:

On-Site

Employment Type:

Full-Time or Part-Time Available Pay Range: $25.00 – $35.00 / hour (Depending on Experience)

At Grace Adult Day Care Center, we provide high-quality daytime care, health monitoring, and engaging social programs for older adults and individuals needing extra support. Our mission is to enhance independence, reduce social isolation, and support family caregivers within our community. We foster a warm, collaborative work environment where every staff member plays a direct role in improving the lives of our participants.

We are seeking an organized, reliable Billing & Office Specialist to manage healthcare billing operations and keep our daily office functions running smoothly. In this role, you will oversee billing for adult day care services while serving as a primary point of administrative support—handling central emails, participant documentation, and general front-office communications. We offer predictable day shifts with no nights or weekends required.

• Billing Operations:
  Process, verify, and submit accurate billing for adult day care services (including Medi-Cal/Medicaid, Managed Care Organizations, Long-Term Care Insurance, and private pay).
• Claims & Attendance Management:
  Reconcile daily attendance records into correct billing units, track accounts receivable, follow up on outstanding claims, and resolve billing discrepancies.
• Email & Front Office Communications:
  Monitor the primary office email inbox, manage incoming messages, respond to family or provider inquiries, and handle general correspondence.
• Administrative Operations:
  Maintain participant records in compliance with HIPAA standards, ensure required authorizations and care plans are up-to-date, assist with incoming calls/visitors, and support center directors with day-to-day office management.

• 1+ years of experience in medical/healthcare billing, long-term care billing, or health clinic office management.
• Experience with Medi-Cal/Medicaid authorization processes, insurance claims, or EHR/billing software preferred.
• Proficiency in Microsoft Office (Outlook, Excel, Word) and comfortable using digital communication tools.
• High attention to detail, strong organizational abilities, and clear written/verbal communication skills.
• Compassionate demeanor and a patient approach when interacting with seniors, families, and team members.

• Competitive pay: $25.00 – $35.00 per hour (DOE)
• Schedule options:
  Full-Time or Part-Time
• Predictable daytime schedule:
  No nights, weekends, or holidays
• Supportive, community-focused team environment