Operations Manager
Listed on 2026-09-25
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Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management, Business Administration, Office Manager -
Business
Office Administrator/ Coordinator, Administrative Management, Business Administration, Office Manager
Job Details
Job Details
Job Location:
247 West 37th Street - NEW YORK, NY 10018
Position Type:
Full Time Education Level: 2 Year Degree Salary Range: $35.71 - $38.46 Hourly Job Category:
Admin - Clerical
About SHF:
Founded in 1969, Settlement Housing Fund is a nonprofit affordable housing organization. We own andoperate3,147 affordable apartments across New York City and are currently creating and preservinganadditional3,031 apartments. We provide social services through on-site support to ensure housing stability for tenants who have transitioned from shelters into permanent housing at our buildings and those of other owners. We serve as an HDFC nominee to provide private developers with access to City financing to expand the supply of affordable housing.
We are a leader in tenantselectionand affirmative fair housing, leasing hundreds of units annually for other affordable housing owners.
The Operations Manager serves as a key operational partner supporting the efficient functioning of Settlement Housing Fund (SHF) across all departments and staff locations. The position is responsible for coordinating and overseeing day-to-day operational activities, facilities management, office administration, technology support coordination, employee onboarding logistics, procurement support, grants and contracts administration support, organizational events coordination, and special projects.
Working closely with the Director of Operations and Grants Administration, the Operations Manager helps ensure that organizational systems, facilities, equipment, vendors, and administrative operations effectively support SHF's mission and strategic objectives. The position serves as a cross-functional resource to all departments and may lead operational initiatives and special projects that improve organizational effectiveness and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES Operations Administration & Procurement- Provide direct administrative and operational support to the Director of Operations and Grants Administration, including coordination of departmental priorities, meetings, projects, organizational initiatives, and strategic priorities.
- Coordinate operational transactions and documentation, including Personnel Approval Forms (PAFs), purchase orders, payment requests, procurement records, vendor agreements, contract renewals, and related administrative processes.
- Support procurement, vendor management, and contract administration activities, while helping ensure compliance with organizational procurement, contracting, and operational procedures.
- Serve as a cross-functional operational resource to all SHF departments and locations, providing coordination, problem-solving, administrative support, and coverage during vacancies, leaves, or periods of increased workload.
- Identify, recommend, and implement improvements to operational processes, workflows, administrative systems, procedures, tools, and best practices to improve organizational efficiency, consistency, and service delivery.
- Lead or support cross-functional projects, organizational initiatives, operational improvements, and special assignments as designated.
- Oversee office management functions and operational needs across SHF locations, including office space and seating assignments, workspace readiness, conference room coordination, mail and shipping services, office supplies, and related administrative services.
- In coordination with the Director of Operations & Grants Administration and with support from department leadership, help ensure SHF office locationsmaintaina professional, safe, functional, and well-equipped work environment.
- Coordinate facilities vendors and service providers and oversee preventative maintenance, repairs, building services, and day-to-day facilities issues, including HVAC, janitorial services, window cleaning, office repairs, copiers, mailing equipment, water coolers, and related systems.
- Serve as the primary operational liaison between SHF staff and assigned technology vendors, supporting IT projects, technology initiatives, process improvements, and the resolution of routine technology and equipment issues.
- Coordinate employee technology onboarding and offboarding, including workstation setup, technology access, office access, equipment, business cards, and other required materials.
- Maintainaccurateorganizational asset inventories and equipment…
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