Student Services Coordinator

Overview

The New York College of Podiatric Medicine (NYCPM) at Touro University is looking for a Housing & Student Services Coordinator to support a broad range of student-facing operations, with primary responsibility for campus housing, student engagement, and new student integration. The position serves as a key point of contact for current and prospective students and works closely with Admissions, Facilities, Security, and other University departments to support a positive and engaging student experience.

The ideal candidate is highly organized, professional, service-oriented, and able to manage multiple priorities in a fast-paced environment.

Responsibilities include but are not limited to:

• Maintain accurate and up-to-date records of students residing in campus houses (ie The Bridges").
• Organize, maintain, and monitor student housing contracts.
• Train and meet with Student Resident Assistants.
• Mediate student housing behavior concerns.
• Work with facilities and security to ensure students' safety and comfort.
• Organize and run student housing activities and events (ex: study nights, student socials, move in day, etc).
• Additional student service administrative tasks relating to event coordination, admissions, orientation, and more.
• Work closely with the admissions department with a focus on new student coordination, prospective student engagement, and alumni coordination.
• Proactively follow-up with prospective students and leads via email, phone, and other communication channels with the goal of nurturing leads.
• Maintain organized records of all inquiries and communications in Touro One Connect.
• Provide timely and accurate information about program, admissions processes, and key dates.
• Work with the Dean of Student Services to coordinate onboarding activities, orientation materials, and communications.
• Monitor and support completion of required documents and onboarding processes for student enrollment.
• Support the development and execution of alumni events, communications, and networking initiatives.
• Maintain student parking records and systems.

• Associate or bachelor's degree preferred.
• At least 1-3 years' experience Of Administrative required.

• Strong interpersonal skills and the ability to establish positive working relationships with students, faculty, staff, alumni, and other stakeholders.
• Ability to maintain confidentiality and exercise sound judgment when working with sensitive information.
• Ability to work independently and collaboratively as part of a team.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Demonstrated initiative, flexibility, problem-solving skills, and willingness to learn new systems and processes.
• Demonstrated leadership skills and the ability to provide direction, guidance, and support.
• Professional demeanor and a positive, service-oriented, attitude.
• Proficiency in Microsoft Excel and office 365.

• As needed.