Office Assistant 2

The Testing Services Division is responsible for the development, administration, scoring and validation of the examinations provided to the public for State agencies and local jurisdictions. To better serve New Yorkers and make civil service examinations more accessible and convenient for all, the Department is modernizing and transforming the way in which civil service examinations are held. As part of this new examination model, the Department is in the process of establishing 12 dedicated computer-based testing centers across New York State to provide all New Yorkers with the ability to participate in exams, including individuals who do not have access to a computer or Wi-Fi services.

The Exams Scoring and Results Processing Unit (ESRPU) processes candidate identification forms, hard-copy answer papers and electronic response files, bio-data questionnaires, and Distribution Memoranda (DMs) to compute final test scores. ESRPU also clears lists of candidate scores for eligible list processing and schedules candidate computational reviews. ESRPU ensures that Civil Service exams are scored accurately and timely and that candidates receive their exam scores.

The Office Assistant 2 will assist the Program Aide and Office Assistant 3 of the Exam Scoring and Results Processing Unit (ERSPU) in the Testing Services Division.

The duties of this position include, but are not limited to, the following:

• Identifying, evaluating, recording, and checking examination material received from State and local test centers to ensure accuracy and completeness.
• Verifying test attendance, scanning, and transmitting hard-copy answer sheets and electronic response files to other Testing Services Division sections.
• Compiling, entering, and updating various ESRPU data for tracking or analysis purposes.
• Processing State and local computational review requests from candidates who wish to determine how their exams were scored.
• Producing letters to candidates regarding their review and compiling review packages to be sent to State centers or local jurisdictions.
• Assisting the public and Department staff with questions related to exams scoring functions.
• Scanning and processing records and documents using a desktop scanner and maintaining electronic files of scanned documents.
• Organizing and maintaining files of decentralized examination material.
• Collecting and delivering examination and testing related materials as needed.

NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
One year of clerical experience.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.