Automotive Service Advisor Job New York New York USA,Automotive

Location: New York

AUTOMOTIVE – SERVICE ADVISOR - FOR THE ALL NEW FRIENDLY HONDA OF FAYETTEVILLE DEALERSHIP.

We are looking for dedicated service professionals to build our service operations and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer

Medical, dental, and vision
401K
Paid vacation and sick time
Paid uniforms
High income potential

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms to technician as described by the customer
Determine and recommend needed maintenance based on age, mileage, and vehicle history
Prepare complete and accurate estimate for cost of Parts & Labor
Establish follow-up time
Monitor the progress of each vehicle throughout the day, updating customers frequently
Verify final invoice reconciles with work performed on the repair order
Explain all completed work and charges to customers
Perform active delivery with customer
Next day follow-up with customer

Qualifications

Minimum 1-year experience in a service advisory role
Exceptional customer service & communication skills
Positive attitude
High volume mentality
CSI focused

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