Automotive Service Advisor

Pay:$66,000.00 - $ per year

Job description:

Brooklyn Chrysler Dodge Jeep Ram is expanding and looking for an Experienced Service Advisor / Service Writer to join our high-performing team. If you have experience with domestic brands such as Chrysler, Dodge, Jeep, Ram, Chevy, or GMC
, we want to talk to you!
Dispatch experience is a strong plus.

This is an exciting opportunity to work with a busy, established dealership in the heart of Brooklyn, offering competitive pay, excellent benefits, and long-term career growth.

• Competitive annual pay$66,000 – $125,000
  (DOE & bonus potential)
• Full benefits package: medical, dental, vision, 401(k), PTO
• Opportunity to work with a high-volume, reputable Chrysler Dodge Jeep Ram dealership
• Professional growth, factory training, and advancement opportunities
• Supportive, team-driven culture in a modern dealership environment

• Serve as the primary point of contact for customers during the service process
• Greet customers in person or by phone, schedule appointments, and ensure timely vehicle diagnosis
• Clearly explain recommended services, repairs, and associated costs
• Maintain strong communication between customers and technicians to ensure smooth workflow
• Generate repair orders, invoices, and ensure all documentation meets compliance standards
• Educate and advise customers on vehicle maintenance and repair needs
• Assist with dispatching repair orders to technicians when needed
• Ensure an excellent customer experience by delivering on-time, high-quality service
• Attend team meetings, training sessions, and contribute to continuous improvement

• 2+ years dealership Service Advisor / Service Writer experience REQUIRED
• Experience with Chrysler, Dodge, Jeep, Ram, or other domestic brands strongly preferred
• Dispatch experience is a PLUS
• High school diploma or GED required (post-secondary automotive training a plus)
• Strong knowledge of automotive mechanical and electrical systems
• Excellent
  customer service, sales, and communication skills
• Professional appearance with a friendly, outgoing personality
• Ability to remain professional and calm under pressure in a fast-paced environment
• Valid driver’s license with a clean driving record
• Computer proficiency (CDK experience a plus)
• Team-oriented, dependable, and highly organized

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Ongoing training and professional development
• Career advancement opportunities within the dealership

If you’re a motivated Automotive Service Advisor, Service Writer, or Service Consultant with dealership experience and a passion for delivering exceptional customer service, apply today to join Brooklyn Chrysler Dodge Jeep Ram
.

Job Type: Full-time

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

• Dealership: 2 years (Required)
• Service Advisor: 2 years (Required)

• Brooklyn, NY 11213 (Required)

Work Location:

In person