Service Advisor

Location: Deerfield Heights

Dealership:

L0742 Don's Ford Don's Ford of UticaNOW HIRING: AUTOMOTIVE SERVICE ADVISORS

Schedule:

Open availability required, including Saturdays If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships.

What You’ll DoAct as the primary liaison between customers and technicians

Identify vehicle concerns and recommend appropriate services

Prepare accurate estimates for parts, labor, and repairs

Write and manage repair orders (ROs) from start to finish

Communicate additional service needs based on inspections

Verify and process warranty and service contract coverage

Keep customers informed on timelines, costs, and service updates

What We’re Looking For Previous Service Advisor experience preferred

Automotive technician background is a plus Strong communication and customer service skills

Solid understanding of vehicle systems and maintenance

Team-oriented mindset with a drive to succeed

Valid driver’s license and clean driving record

Compensation $50,000 – $80,000 annually(Earnings based on performance, experience, and commission)
Benefits Medical, Dental, and Vision coverage

Paid Time Off & Holidays
401(k) with company participation

Employee Stock Purchase Plan Paid Life Insurance & Disability coverage

Ongoing training through Lithia Learning Center Vehicle purchase discounts & wellness programs

Requirements:
High school diploma (or equivalent), 18+We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.
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