Strategic Partner Growth Manager

San Francisco, CA (Hybrid) or New York, NY (Hybrid)

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance.

Backed by leading fintech investors, Forage is a fast‑growing startup with a clear vision and real‑world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference.

Forage is looking for an individual experienced in strategic partnerships to expand Forage’s transaction volume, foster long‑term partnerships, and identify and execute on growth initiatives that enhance our offering and market position.

This is a business critical role to Forage as it scales its revenue via core partnerships and new markets. To be successful, this person will need to be highly strategic, analytical, motivated, and adaptable. This person should feel comfortable navigating ambiguity with little guidance, incredibly persistent, and a quick learner, with the desire to jump into entirely new concepts and become an expert quickly.

They will need to be a team‑first, culture builder who can both think strategically and execute efficiently and effectively.

They will work closely with BD, Product, Legal, Merchant Operations, Leadership, and regularly engage with other cross‑functional stakeholders.

• Experience: Experience in partnerships, enterprise account management, or related roles, with a focus on building relationships in E‑Commerce, Grocery retail, Consulting, Payments/Fin Tech, or B2B. Must have experience communicating/influencing C‑level business decision makers.
• 7+ years professional experience
• 4+ years of enterprise account management or strategic partnerships experience
• Bachelor's degree or equivalent
• Proven Success: Demonstrated success in developing and managing enterprise partnerships that drive business growth, brand awareness, and market expansion. Experience supporting complex deals, including commercials and contracts.
• Strategic Thinker: Ability to think strategically, identify revenue growth opportunities, translate vision into actionable plans with cross‑functional teams, and influence partners on adoption. Positive attitude with the desire to solve tough challenges and build culture.
• Analytical Mindset: Ability to dive deep into large data sets to analyze trends and distill into actionable recommendations.

• You are comfortable working in dynamic, fast‑paced environments and adapting to new opportunities and challenges.
• You are adept at working cross‑functionally with teams such as Leadership, Product, Legal, Marketing, and Operations to ensure alignment and successful execution.
• You craft positive approaches with the pursuit of excellence for our people and partners in mind.
• You solve problems and make decisions informed by data, insights, and good judgement.
• You gain trust through open dialogue, embracing change, and actively seeking feedback.

• Manage Existing Partnerships: Cultivate and nurture relationships with current partners, ensuring ongoing alignment with business goals and maximizing mutual value.
• Strategic Planning: Collaborate with BD leadership to develop partnership strategies and translate them into actionable plans. Define and align KPIs with partners to ensure mutual programmatic success. Collaborate closely with Marketing and Product teams to identify opportunities to drive shopper discoverability and conversion for Forage.
• Execution of Strategic Plans: Implement initiatives that align with Forage’s long‑term growth objectives and plans by delivering custom QBRs, securing partner buy‑in, and collaborating cross‑functionally to expand partnership reach and increase transaction volume.
• Performance Analysis & Evaluation: …