Manager, GenAI Strategy & Business Operations

Manager, GenAI Strategy & Business Operations

New York, NY

About Lume and Mando

Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don’t have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays.

Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men’s line called Mando, bringing our expertise to the men’s personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day.

Lume and Mando are part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, Mando, and Coterie. Driven by a mission to “Create Things People Like More,” the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community.

Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date.

About the Team

You will join the Office of the CEO and support the Mammoth Brands organization. You’ll work directly with & report to the Chief of Staff to the CEO. In this role, you will partner with cross-functional teams across Mammoth Brands to shape the company’s priorities, drive high-impact strategic projects, evaluate new opportunities, and improve business processes that help our teams operate at their best.

You will also collaborate closely with our Chief Technology & AI Officer and key external partners, giving you a front row seat to the operational, strategic, and technical dimensions of our most important work.

About the Role

You will play a central role in shaping and executing Mammoth Brands Generative AI strategy. You will continue to develop our GenAI vision, roadmap, and operating model, and partner across functions to bring high impact AI solutions to life. You will assist in developing the long-term vision for the company and work on a wide range of projects to add value in many parts of the business today;

and while strategic planning is important, the implementation of initiatives and execution on business opportunities will be critical. This role will be based at our headquarters in New York, with some domestic and international travel to be expected.

You will:

• Own and continuously refine Mammoth Brands GenAI strategy, including long term vision, capability roadmap, prioritization, resourcing, and success metrics
• Build and run the company’s GenAI operating model, including governance, stakeholder alignment, and communication framework
• Partner with senior leaders and team members across levels to identify opportunities where GenAI can unlock growth, efficiency, or step change innovation
• Drive end-to-end execution of GenAI initiatives across teams – selecting use cases, leading pilots, managing vendors, coordinating technical partners, and ensuring operational rollout and adoption
• Enable teams to confidently use GenAI by developing training, playbooks, and change management programs that raise fluency and accelerate impact
• Lead cross functional teams (Analytics, DTC, CX, Finance, Marketing, Product, Supply Chain, Retail, Tech, etc.) to deliver AI-powered solutions, clearing blockers and ensuring accountability
• Measure and report the business impact and financial implications of GenAI initiatives
• Maintain a strong external pulse on GenAI technologies, tools, emerging capabilities, and industry best practices, and share relevant…