ECommerce & Merchandising Coordinator

New York, NY, United States (On-site)

About the Company

Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: , the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.

We have the unique advantage of being backed by Fanatics - the world’s largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we’re a nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

About the Role

The eCommerce Growth & Merchandising Coordinator is a key player in driving growth and performance across  and  This role is responsible for the seamless execution of site merchandising, ensuring our platforms reflect product launches, seasonal campaigns, and marketing priorities. By analyzing customer behavior and site metrics, this position identifies opportunities to improve engagement and conversion. The Coordinator collaborates across Product, Marketing, and Creative teams to ensure our digital storefronts are optimized, visually compelling, and aligned with brand and business goals.

Responsibilities:

• Accurately create and maintain product listings in the Product Information Management (PIM) system and eCommerce platforms (Shopify), including scheduled weekend product launches.
• Conduct daily quality assurance checks to ensure optimal site performance and customer experience.
• Troubleshoot and elevate operational issues by submitting and managing engineering tickets; validate resolutions before implementation.
• Merchandise category, homepage, and landing pages in alignment with business priorities, seasonal initiatives, and customer behavior insights.
• Monitor KPIs and customer interaction across product categories to identify trends and site optimization opportunities.
• Ensure product attributes, descriptions, and features are accurate and strategically positioned to support conversion.
• Partner with creative and marketing teams to develop compelling site content and storytelling that enhances the customer journey.

Qualifications:

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field.
• 1–3 years of experience in eCommerce merchandising and site management.
• Proficiency with eCommerce platforms (preferably Shopify) and content management tools.
• Understanding of performance metrics, A/B testing, and digital merchandising strategies.
• Analytical and data-driven mindset with a strong focus on execution and optimization.
• Detail-oriented with exceptional organizational and problem-solving skills.
• Proven ability to work effectively in a fast-paced, cross-functional team environment.
• Familiarity with Akeneo (PIM), product analytics tools, and Shopify is a plus.

The salary range for this position is $70,000 - $85,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;

collect physical and digital trading cards,…