Customer Success Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-03
Listing for:
ChatGPT Jobs
Full Time
position Listed on 2026-02-03
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Overview
Axomic is seeking a US-based Customer Success Manager to join their global team. The role focuses on providing high-touch support to early lifecycle accounts, guiding them through onboarding and adoption.
Company and Details- Company:
Axomic - Location:
New York, NY (Remote) - Type:
Full-time - Salary: $90K-$115K
- Benefits:
Medical, Dental, Vision, Retirement, PTO
- Own client enablement and early lifecycle success.
- Manage onboarding projects and client momentum.
- Provide product guidance and workflow recommendations.
- Partner with Solution Architects and Support Engineers.
- Manage client expectations through transparent communication.
- Transition clients to long-term success and growth.
- Cross-functional collaboration.
- 4+ years in a client-facing role.
- 2+ years as a CSM in B2B SaaS.
- Proactive mindset with excellent organizational skills.
- Ability to think critically and problem solve.
- Experience building relationships with executive stakeholders.
- Catalyst
- Salesforce
- Gong & Gong Engage
- Mixpanel
- Intercom
- Zendesk
- Slack
- G-Suite (including Gemini)
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