Senior Event Producer

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Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality‑driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well.

If you’re interested in creating inspiring moments of connection, consider joining our team.

The Mallory is Convene Hospitality Group’s premier event destination housed within the historic Terminal Warehouse in the heart of West Chelsea, New York. Once a bustling 19th‑century integrated freight hub, this New York icon has been meticulously reimagined as a dynamic, 50,000‑square‑foot venue across three floors for bespoke events and celebrations. The Mallory blends its industrial legacy featuring exposed brick, arched windows, timber beams, and soaring ceilings with state‑of‑the‑art technology and flexible design.

As an independently branded venue by Convene Hospitality Group, The Mallory serves as West Chelsea’s newest stage for hosting everything from large‑scale galas, fashion shows, and product launches to intimate social affairs and weddings welcoming up to 550 guests. We are building a team to deliver a personalized, high‑touch hospitality experience for every client.

• Partner with Sales to support the contracting and client onboarding process – from site surveys through contract execution and hand‑off into event planning.
• Host client kick‑off calls, discovery meetings, and pre‑production milestones to align on objectives and requirements.
• Lead discovery and planning sessions, developing timelines, run‑of‑show documents, and converting client documentation into venue‑standard files.
• Provide strategic and consultative guidance to clients, aligning event design with business objectives and venue capabilities.
• Maximize revenue opportunities by identifying appropriate upsells and integrating strategic partners as needed.
• Lead, coach, and develop Event Coordinators and Event Producer – setting priorities, allocating resources, and ensuring consistent execution standards.
• Serve as a point of escalation and mentorship for your team, modeling premium service standards and problem‑solving under pressure.
• Help create SOPs for events (from load‑in to strike) with stakeholders to ensure successful product launch and implementation, adjusting as needed once live.
• Guide clients through all stages of the NYC permit process – from preparing and filing applications to ensuring successful execution.
• Coordinate with Convene’s preferred catering partner (or client‑selected caterer) to finalize inventory needs and service timing.
• Oversee vendor management and logistics, including coordinating load‑in/load‑out schedules, access requirements, and integration with venue operations.
• Oversee event design and logistics – including floor plans/diagrams, guest flow, branding, and signage – ensuring compliance with venue standards, health & safety requirements, and brand guidelines.
• Host and guide client walkthroughs to review spaces, logistics, and plans prior to the event.
• Serve as the primary liaison between the client and Convene’s internal teams as well as external partners.
• Develop and maintain accurate event data in the CRM system, serving as the source of truth for program details, financials, and communications.
• Surface and elevate key information to internal teams and external partners to ensure alignment.
• Provide clear, transparent financial management – quoting, change orders, vendor costs, monitoring budgets/spend, and reconciliation – while proactively communicating additional charges to ensure final billing is accurate.
• Lead onsite execution, acting as the client’s advocate and Convene’s representative to ensure all elements are delivered on time, on budget, and at…