Senior Analyst Airline Optimization Operability

Position Summary

Jet Blue is looking for a Senior Analyst, Airline Optimization – Operability to be based at Jet Blue’s Support Center in Long Island City, NY. The Airline Optimization – Operability team is responsible for understanding and quantifying the effects of the Network on the Operation, and vice versa. The team will support planning decisions across the company to maximize the airline’s end‑to‑end profitability and operational robustness.

The team’s short‑term responsibilities include helping to optimize schedules and operational targets and working across teams to prepare the schedule for deployment. Long‑term responsibilities focus on helping closely align Jet Blue’s network plan with its operational footprint.

The ideal candidate will have commercial or operational planning experience, excellent quantitative and interpersonal skills, and analytical and modeling experience.

• Evaluate network and operational plans to identify latent inefficiencies and recommend data‑driven improvements that enhance schedule reliability, operational efficiency, and resource utilization.
• Collaborate closely with Crew Services, Schedule Planning, and Route Planning teams to develop and evaluate pairing scenarios, assess the revenue and operational impact of proposed decisions, and implement schedule or pairing adjustments as necessary.
• Use planning scenarios to measure the cost impact of schedule changes.
• Use tools to forecast operability outcomes and disruption risk.
• Build relationships with Operational teams to help align short‑ and long‑term planning decisions.
• Manage metrics and reporting, including regularly updating decision support dashboards.
• Other duties as assigned.

• Bachelor’s Degree in Industrial Engineering, Operations Research, Data Science, Statistics, Mathematics, Engineering, Computer Science, Supply Chain, Finance, Economics, or related field; or demonstrated capability with a High School Diploma/GED and at least four years of relevant work experience.
• Three years of analytical experience in a relevant field such as crew services, network planning, operations planning, management consulting, financial analysis, or workforce optimization.
• Three years of professional experience in the aviation industry, with a strong preference for roles involving crew planning, crew analytics, and airline operations.
• Strong capabilities with database querying (e.g., SQL) and/or high‑level programming language(s) such as Python or R.
• Minimum of three years of experience developing and maintaining interactive dashboards and data visualizations using Tableau, with proficiency in advanced features.
• Strong airline business acumen.
• Excellent data analysis and problem‑solving skills.
• Strong written and verbal communication ability.
• Able to effectively influence others at equal and higher levels of the organization.
• Ability to work independently and in a team environment.
• Ability to work under pressure in a fast‑paced, deadline‑driven environment.
• Proficiency with Microsoft Excel and PowerPoint.
• Available for occasional overnight travel (10%).
• Must pass a pre‑employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the U.S. is required; this position is not eligible for visa sponsorship.

• Master’s degree in Industrial Engineering, Operations Research, Data Science, Statistics, Mathematics, Engineering, Computer Science, Supply Chain, Business, Finance, Economics, or related field; or demonstrated capability with a High School Diploma/GED and at least six years of relevant work experience.
• Familiarity with crew production tools and processes, airline scheduling, or route planning.
• Knowledge and/or experience with best practices throughout the airline industry.
• Knowledge and/or experience in traditional machine learning and modeling.

• Regular attendance and punctuality.
• Potential need to work flexible hours and be available to respond on short notice.
• Able to maintain a professional appearance.
• When working or traveling on Jet Blue flights, all capable…