Operations Support, Business

Job Description

At-a-Glance:
Are you ready to build your career by joining a global financial institution. If so, our client is hiring an Operations Support.

• Contract
• Onsite

• Minimum 4-5 years experience supporting operations.
• Fluency in excel and ppt.
• Familiarity in financial forecasting, headcount and vendor management.
• Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving work environment- support recurring and ad hoc reporting.
• Ability to take initiative and thrive in a collaborative, team environment.
• Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures.
• Ability to think commercially, understand the impact of initiatives, risks on the operational budget.
• Ability to address non-standard issues within area of expertise.
• Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you.
• At least 4-5 years relevant experience would generally be expected to find the skills required.
• Strong process management and analytical skills
• Highly proficient with Microsoft Excel, Word and PowerPoint to perform analysis and develop presentations for senior management
• Ability to take initiative and thrive in a collaborative, team environment.

• Business Management supporting CAO for TEMCO (Transformation, Client Onboarding, KYC Ops) n within Wealth Management Operations.
• Partner with Finance, Operations leads, and HR supporting Senior Leaders.
• Strategic support for executive communications.
• Manage complex processes and/or support significant process management/project efforts.
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution.
• Build and manage relationships with business unit partners, other infrastructure departments, and external contact points in Client organizations.
• Maintain the financial health of the organization while responding to new challenges, including developing the annual budget and forecasts (eg: expense and headcount), managing vendor engagements (eg: contract negotiation, RFPs), and managing the hiring pipeline (eg: prioritization, approvals).
• Manage annual budget and liaise with Central WM Operations COO and Finance proactively to address new risks or changes in business priorities that may impact TEMCO (sub-silo) financials and organization.
• Execute group's vendor strategy by partnering with sourcing on bid process, reviewing task orders, on-boarding onshore / offshore consultants & tracking engagements to completion.
• Manage & implement group's location strategy commitments.
• Partner with recruiting & hiring managers to manage open requisitions & offer approvals.
• Maintain transparency on the state of the organization through metrics, project plans, and status reports.
• Create and develop executive-level presentations for meetings with Wealth Management business partners and senior Operations leaders and define business cases to drive key initiatives.
• Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving work environment.
• Support recurring and ad hoc reporting & requests