Associate Managing Consultant - Advisors & Consulting Services - Marketing Production Support

Overview

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary Associate Managing Consultant - Advisors & Consulting Services - Marketing Production Support

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations.

Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations:
Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

Client Impact

• Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
• Manage working relationship with client managers, and act as trusted and reliable partner
• Capability to manage campaign engagements through effective interaction with clients, internal resources and vendors
• Drive and quantify measurable cost and cycle time efficiencies by applying production management expertise to print media for acquisition and lifecycle marketing engagements for issuers, merchants and Mastercard Worldwide
• Manage third party production vendors and suppliers
• Develop and maintain production standards, postal standards, and pricing rate cards for primary and secondary markets
• Develop production schedules which detail critical path dates and responsibilities
• Strategically manage production sources to gain cost savings across geographies and engagements
• Play a role with Global Supply Chain Management (GSM) to source new suppliers and assess third party production management and production performance on an ongoing basis
• Provide production cost input for direct mail programs; identify production efficiencies to achieve and maintain excellent cost to quality ratios
• Continually evaluate new technologies, processes and products in order to develop new ways to deliver highly competitive pricing
• Extract and apply best practices globally

Basic qualifications

• Undergraduate degree with work experience in marketing and campaign projects focused on production and direct response marketing
• Experience managing tasks or work streams in a collaborative team environment with third parties
• Experience managing clients or internal stakeholders, and vendors
• Minimum 10+ years of experience in print production management, financial services industry a plus
• Extensive experience of direct mail and USPS and/or Canadian postal system
• Strong organizational skills
• Strong attention to details, a multi-tasker, excellent written and oral communication skills
• Familiar with COUPA and Oracle systems a plus
• Ability to work in fast paced dynamic environment
• Advanced Word, Excel, and PowerPoint…