VP – Transaction Banking Digital Channels Identity Product Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

The Digital Channels team consists of Product Managers, Business Analysts, and Project Managers who develop online and connectivity banking products designed to address customers’ banking requirements. This position is for a Product Manager with expertise in Client Access Management for integrated digital channel applications that utilize both portal‑based and API/File connectivity. Responsibilities include ensuring secure access and compliance with regulatory standards while managing fraud risks.

The candidate will collaborate with other Product Managers and technical teams to develop online and connectivity banking products. The role requires business knowledge, technical proficiency, and leadership skills to deliver identity solutions that align with business requirements and customer needs within the digital banking sector.

• Is a market and subject matter expert in Client Access Management, User Authentication, Portal Administration, and System Integration/Single Sign‑on protocols representing industry standards, best practices, and third‑party service providers for MUFG channel products.
• Defining the product strategy and roadmap for identity‑related products based on customer needs, market trends, regulations, and the bank's overall strategic goal.
• Understanding and prioritizing customer needs and challenges related to identity, ensuring the development of solutions that offer user‑friendly, secure, and reliable experience.
• Advocates for outstanding customer experience, providing expertise and leadership on industry standards for Client Access Management, Multi‑Factor Authentication, client administration, and user self‑service.
• Understands complex cash management entitlement structures across systems to ensure segregation of client information and user access to data based on company, account, and user level permissions, managed via both delegated and self‑service administration and provisioning.
• Serve as a business owner to technical teams, providing leadership and expertise for maintenance and development of product use cases, requirements, and workflows.
• Partners with the Product Management team to understand product vision and roadmap to ensure client administration and enrollment capabilities are documented and implemented.
• Partners with front‑line and customer advocacy staff to ensure that feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements.
• Works with Product Managers on competitive analyses, reporting product performance metrics, strategy planning and presentations.
• Works with technical teams to monitor product and system performance aligned with Technical and Operational support of the channels.
• Collaborates with the Product, Channels, and Marketing teams to create and/or maintain all internal and client‑facing collateral for client access, authentication, and administration.
• Establishes and maintains a personal development roadmap to ensure measurable growth and development are achieved.
• Actively ensures compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti‑Money Laundering, Bank…