Strategic Operations Analyst

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

• Capital Rx
  , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
• Judi Health
  , which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
• Judi
  , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit (Use the "Apply for this Job" box below)..

We are seeking a Strategic Operations Analyst to support cross-functional teams through data-driven analysis, reporting, and operational execution. This role focuses on improving operational performance by analyzing trends, building and maintaining metrics, and supporting complex initiatives through strong analytical rigor and collaboration.

The ideal candidate is analytical, detail-oriented, and comfortable working in a fast-paced, evolving environment.

• Conduct quantitative and qualitative analyses to identify operational trends, cost drivers, workflow bottlenecks, and performance improvement opportunities
• Partner with cross-functional teams to design, define, and refine KPIs and performance metrics
• Build, maintain, and quality check dashboards and reports using SQL and Excel
• Support scenario modeling, forecasting, and ad hoc analyses
• Contribute to project management for cross-department initiatives, including tracking timelines, deliverables, and communications
• Gather business requirements and translate them into technical specifications for analytics and reporting enhancements
• Develop and maintain standardized reporting, documentation, and repeatable operational processes
• Communicate analytical findings clearly to both technical and non-technical partners
• Responsible for adherence to the Capital Rx Code of Conduct

• Bachelor's degree in Economics, Finance, Computer Science, Statistics, Actuarial Science, or a related field
• 2+ years of experience in analytics, consulting, FP&A, strategy, or strategic operations
• Strong proficiency in SQL and Excel with experience working with large datasets
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong attention to detail and commitment to high quality work
• Excellent written and verbal communication skills
• Self-starter who thrives in ambiguity and collaborates effectively across teams

$85,000 — $100,000 USD

All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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