Program Manager

Why Harvey

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

At Harvey, we’re redefining how technology and human expertise work together to solve the world’s most complex problems. As we grow globally, we’re committed to building a workplace where our people feel supported, empowered, and cared for — and our benefits are a key part of that experience.

We’re looking for a Benefits Program Manager to take ownership of and scale Harvey’s benefits programs across the US and our growing international footprint. We need a hands‑on, strategic builder who will design programs that are globally consistent, locally competitive, and deeply meaningful for our team.

We are looking for a candidate who can support the build‑out of our US benefits program, while also owning the benefits expansion workstream into new countries outside of the US. To support our global programs, this role is based in Harvey’s midtown New York City office where you will be expected to work at least 3 days per week.

Program Strategy & Design

• Partner with our US broker (Sequoia) and international brokers to design, assess, and optimize benefits programs across multiple geographies.

• Build a scalable global benefits philosophy that ensures competitiveness, equity, and alignment with Harvey’s culture and growth.

• Balance local market practices with Harvey’s global Total Rewards principles.

Operations & Administration

• Own day‑to‑day benefits operations—including renewals, open enrollment, and vendor management.

• Oversee all aspects of the global Leave of Absence (LOA) program—both strategic and operational—partnering with internal stakeholders and external vendors.

• Ensure programs are accurately and efficiently administered in Workday, with automated and seamless processes.

• Manage employee inquiries and tickets, ensuring timely, accurate, and empathetic support.

Employee Enablement & Communication

• Create clear, engaging materials that help employees understand and utilize their benefits.

• Partner with recruiters to articulate Harvey’s benefits offering to candidates as a key part of our value proposition.

• Lead enrollment communications, information sessions, and benefits education campaigns.

Vendor & Broker Management

• Build strong partnerships with brokers and third‑party vendors to deliver excellent employee experiences.

• Lead the internal security review process when bringing new vendors into the Harvey ecosystem.

• Regularly review vendor performance, contracts, and service delivery metrics to ensure optimal outcomes.

Compliance & Reporting

• Ensure all benefits programs comply with applicable laws and regulations across all countries where Harvey operates.

• Support audits, filings, and other compliance activities as needed.

• Track and analyze benefits data to drive continuous improvement.

• 4–7 years of experience in benefits program management, preferably in a fast‑paced, high‑growth, or global environment.

• Strong understanding of US benefits (health,…