Director, Customer Support Operations & BPO Excellence
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
Imprint
Full Time
position Listed on 2026-02-28
Job specializations:
-
Business
Job Description & How to Apply Below
A leading fintech company is seeking a Director of Customer Support Operations to oversee customer support functions and manage BPO partnerships. The ideal candidate will have 8-10 years of operations experience, and must demonstrate strong decision-making skills and the ability to lead in high-growth environments. They will be responsible for driving operational efficiency, establishing governance frameworks, and ensuring high-quality customer experiences.
This role offers competitive compensation and a collaborative work culture.
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