Head of Revenue Operations

Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. And yet, fall prevention and emergency response systems for older adults are archaic and ineffective. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response.

Our company mission is to create a product that our client counterparts love, and this role is a key part of that objective.

Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.

Sage is entering its next stage of growth and is hiring a Head of Revenue Operations to own the operating system that drives predictable, scalable revenue. This role is accountable for forecasting accuracy, pipeline integrity, quota and territory design, compensation operations, and GTM systems across Sales, Growth (Account Management), SDR, Client Success, and Marketing.

The Head of Rev Ops will partner closely with the executive team to set GTM strategy and translate it into execution, enforce operating rigor, and surface risk early as Sage scales its Core and Detect offerings. This leader will also be responsible for building a strong team that can support Sage’s rapid growth.

• Serve as the executive partner for GTM, working closely with the CEO and COO to set growth targets and translate strategy into an executable operating plan.
• Own revenue forecasting, pipeline health, and reporting with consistent accuracy at executive and board levels.
• Design and operationalize quota setting, territory models, capacity planning, and coverage across Sales and Growth.
• Own the GTM tech stack, including Hub Spot as the system of record, ensuring data integrity, adoption, and scalable workflows.
• Enforce GTM process rigor including stage definitions, MEDDPICC qualification, handoffs, and exit criteria.
• Design and administer compensation plans aligned to go-live based revenue recognition.
• Lead sales enablement by operationalizing playbooks, onboarding, and process changes that improve seller effectiveness.

• 10+ years in Revenue Operations, Sales Operations, or GTM Operations within B2B SaaS.
• Experience operating at a company with $30M+ ARR and meaningful GTM complexity.
• 5+ years of people leadership experience, including building, managing, and scaling Rev Ops or Sales Ops teams.
• Direct ownership of forecasting processes, CRM, quotas, territories, compensation, and enablement.
• Strong operator with a bias toward execution in fast-paced, high-growth environments.
• Demonstrated commitment to Sage’s mission to improve care for older adults and their caregivers.

• 12+ years of total professional experience across Rev Ops, Sales Ops, Finance, or GTM Operations.
• Experience supporting multi-product or hardware-plus-software businesses.
• Track record of improving forecast accuracy and enforcing GTM discipline at scale.

Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. We think good ideas can come from anyone, and we've designed our processes to encourage participation from all. While we take our mission seriously, we don't take ourselves too seriously. We like to host offsites, outings, and team meals where we can connect as people, not just as colleagues.

We offer office lunch and a fully stocked snack bar. While we are an in office culture, we allow up to 2 remote days per week.

Our benefits package for employees includes competitive base compensation along with stock options. The expected annual salary range for this role is $,000 USD, depending on your level of expertise, your experience, and your performance in the interview process. We also provide fully-paid health and dental insurance coverage for all of our employees, along with other health benefits including vision insurance, membership to premium primary and urgent care, and online medical health providers.

We also have a take as you need time off policy, in addition to 7 paid holidays and a company wide winter break during the holidays.

Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment…