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Control Unit​/Operations Analyst

Job in New York, New York County, New York, 10261, USA
Listing for: Metropolitan Transportation Authority (MTA)
Full Time position
Listed on 2026-03-03
Job specializations:
  • Business
    Office Administrator/ Coordinator, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Central Control Unit/Operations Analyst
Location: New York

Description

Job Title:

Central Control Unit Operations Analyst – Timekeeping

Resume Due Date:
March 12, 2026

Work Location:

RANDALLS I SLAND

Earnings Potential: $67,588 - $84,485

MTA Bridges and Tunnels reserves the right to remove this posting before the Final date to receive applications.

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment.

MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Telework:
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary

The primary purpose of the CCU Operations Analyst is to create and maintain accuracy on MTA Bridges and Tunnels Kronos 8.1 agency time and leave system, FLOGS, roll call, People Soft and other statistical databases, and produce relevant reports on overtime and time & leave usage to ensure accuracy of wage payments and time & leave accruals. Resolve weekly and bi-weekly payroll discrepancies.

Adjust employees' pay and leave usage based on retroactive awards and notice of the decision. Process pay adjustments, off‑cycle check requests, Deductions Not Taken (DNT), and special payrolls. Monitor operations overtime budget to ensure that sufficient funds are available to meet the overtime needs of seven bridges, two tunnels, the Maintenance and Operations support division, and other departments within TBTA.

Assist with administration of departmental policies, and performs business, operational, and administrative analyses in the areas of time & leave usage and overtime expenditures. Responsible for supporting the development of and the evaluation, analysis, and presentation of Operations/Maintenance Department goals, audits, internal controls, and reporting performance. Assist in the production of operational reports, studies and analyses. The overall responsibility is to process 26 payrolls | 10 special payrolls in a TBTA leave year on tight deadlines and provide smooth 24
* 7 operations support on all unit/agency functions. Supports the following time keeping functions:
Leave, Payroll, Special Payroll, Separations, Reset, Reporting. Follows internal controls procedures and guidelines, budgetary tracking and reconciliation processes through collaboration among MTA Bridge & Tunnel department/facilities. Works directly with department manager/supervisors to reconcile timecards.

Key Responsibilities
  • Ensure overtime, time & leave usage and accuracy recorded in official timekeeping systems used to generate reports to Senior Staff, Authority Departments.
  • Review and verify KRONOS and FLOGS for accuracy of Pay/Leave Codes and Overtime for accurate payment of overtime and leave usage; prevent over/underpayment of wages.
  • Creates ad-hoc reports, coordinates the activation of the employees in KRONOS with MTA IT KRONOS groups, tests KRONOS new pay code and reports in KRONOS QAS environment to ensure report accuracy; compiles and analyzes data for special payroll.
  • Reconcile all represented and non-represented employees’ overtime hours, overtime reasons, compensatory time, facility code, employees’ work rules. Reconcile and update represented and non-represented employees’ leave and.
  • Serve as liaison with facilities and Department Heads to resolve time card discrepancies and pay issues to ensure Bridge & Tunnels Authority employees are paid accurately, and that Bridge & Tunnels Authority’s rules and regulations, policies, and procedures are followed. Requesting late entry forms, revisions of incorrect punches of incorrect overtime issues for auditing purposes.
  • Review internal quarterly audits reports to verify accuracy of overtime hours, reasons and leave usage, to ensure compliance with Bridge & Tunnels…
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