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Assistant Service Manager
Job in
Bath, Steuben County, New York, 14810, USA
Listed on 2026-03-04
Listing for:
Wilkins RV
Full Time
position Listed on 2026-03-04
Job specializations:
-
Business
Client Relationship Manager, Business Development
Job Description & How to Apply Below
Company: Wilkins Recreational Vehicles
Position: Assistance Service Manager
We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything!
Salary Range:
- $60,000.00 - $80,000.00 Annually.
- Eligible for profit-sharing.
- Medical/Dental/Vision Insurance
- 401K/401K Matching Program
- PTO/Sick Time
- Voluntary Benefit Program
- Employee Referral Program
- Employee Discount
- RV Borrowing Program
- This position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill.
- Greets, establishes, and maintains a positive rapport with customers.
- Assists customers in determining needs; promotes our products, accordingly.
- Estimates cost of repair and prepares itemized service order.
- Initiates service orders, secures customer's signature, and closes when completed.
- Develops a keen understanding of all of our products and services.
- Understands effective service sales processes and actively seeks sales opportunities.
- Maintains good communication with customer and follows up after work is completed to ensure satisfaction.
- Understands customer's needs, committed to exceed customer expectations every day.
- Complies with all company policies and procedures.
- 2 years' experience in a management position is preferred but not required.
- Strong communication skills,
- Positive attitude,
- Strong work ethic,
- Ability to work effectively in a team leadership setting.
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
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