Associate Product Manager

We're looking for a talented and passionate Associate Product Manager to join the Onboarding Experiences Team. The role will support a Sr Product Manager in the ideation and development of our revamped Customer Onboarding Experience across our Website and Mobile App in addition to a Sr Program Manager with the support of product documentation and program operations. The successful candidate will have experience managing digital initiatives and will collaborate with a team of product managers, engineers, designers, UX researchers, and data analysts to drive our key goals.

• Support Product Manager with development and launch of new features and capabilities for our Onboarding journeys in partnership with our Engineering, Design, Research, Compliance, and various Card Product Business Teams
• Work effectively with a team of developers to ensure a consistently smooth process of code deployment to market
• Be the voice of the customer and the product evangelist to users, executives, and partners
• Contribute to the Onboarding product strategy and execution of the roadmap
• Feed the product backlog, ensuring our Engineering partners have requisite detail to interpret user stories and success criteria
• Liaise with various dependent teams as required on new capabilities and channel transformation
• Author and maintain business rules documentation for Onboarding products and groom with engineering team
• Leverage user feedback tools to identify user pain points in existing journeys, then translate them into actionable enhancements to the product

• Ability to communicate with effectiveness and empathy
• Enthusiasm and passion for great products and demonstrated customer focus
• Ability to take a collaborative approach to operate in a matrixed environment
• Can‑do attitude with a passion for digital products and technology
• Analytically savvy – leveraging both quantitative and qualitative insights to drive outcome‑driven product decisions
• Sense of urgency and enthusiasm in developing a best‑in‑class product
• Proactive – you find a way to solve problems regardless of how unclear they initially appear

1-2 Years Of Agile Product Development Experience Preferred

This is a Contract position based out of New York, NY.

The pay range for this position is $35.00 - $40.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long‑term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

This is a hybrid position in New York, NY.

This position is anticipated to close on Mar 7, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.