Chief of Staff; Health Startup - Hybrid NYC

Chief of Staff (Health Startup) - Hybrid NYC
Location

• New York City
• Hybrid role with an expectation of working in-office in Manhattan 2–3 days per week, with flexibility to be in person more often as needed

Salary: $100K-$120K + equity

Total compensation: $175K-$200K

We are an early-stage, venture-backed digital health company focused on transforming how women access proactive care and earlier intervention. Our platform combines data, technology, and patient-centered support to help women better understand their health risks and take action sooner. We are building a mission-driven business with the potential to materially improve health outcomes at scale.

We are hiring a Chief of Staff to serve as a force multiplier for the CEO and leadership team in a high-growth startup environment. This is a highly cross‑functional role for an operator who can bring structure to ambiguity, turn priorities into execution, and drive accountability across the business. The role is ideal for someone who wants broad exposure across company-building functions and is excited to take ownership in a fast‑moving, mission‑driven organization.

This is a hands‑on, execution‑oriented opportunity for a high‑performing generalist with strong operating instincts, analytical rigor, and exceptional follow‑through. You will work closely with the CEO on the company’s most important priorities while also owning core workflows across business operations, partner management, reporting, go‑to‑market initiatives, and internal process improvement.

This role requires a candidate who is equally comfortable working at the strategic level and in the details. You should be excited by a broad mandate, able to switch contexts quickly, and energized by the opportunity to help build a company during a pivotal stage of growth.

• Partner closely with the CEO to translate company priorities into clear action plans and cross‑functional execution
• Create visibility, accountability, and follow‑through across key work streams
• Support strategic planning, initiative tracking, and ongoing prioritization across the business
• Help manage direct‑report and leadership follow‑ups to ensure continuity between check‑ins and meetings
• Prepare executive materials, internal updates, and high‑priority presentations for leadership discussions

• Identify, build, and improve operational workflows that increase organizational efficiency
• Drive process improvement across scheduling, task tracking, communication, and internal coordination
• Support quarterly and annual planning processes, including OKR drafting, tracking, and cross‑functional alignment
• Surface dependencies, resource needs, and execution risks early
• Own special projects tied to company growth, operational scale, and organizational effectiveness

• Serve as a day‑to‑day point of contact for existing customers and partners
• Help manage onboarding, ongoing relationship support, issue resolution, and stakeholder communication
• Track account health, engagement, and renewal risk
• Prepare customer‑facing reports and business reviews that communicate value, outcomes, and utilization
• Translate partner feedback and needs into actionable internal follow‑up

• Build and maintain recurring dashboards and operational reports
• Track utilization, retention, engagement, and business performance metrics
• Support leadership reporting needs with clear, accurate, and actionable analysis
• Help define and monitor KPIs that inform product, growth, and partner decisions
• Synthesize data into executive‑ready insights and recommendations

• Partner with leadership on go‑to‑market initiatives and channel exploration
• Support testing and execution of growth opportunities and commercial initiatives
• Assist with customer‑facing materials, presentations, and strategic follow‑up
• Contribute to partner marketing efforts, campaign coordination, and engagement initiatives
• Help maintain alignment between external‑facing priorities and internal execution

• Assist in…